Elsie YEH
Keelung,Taiwan
Summary
My name is Yen Chin Yeh. Currently, I am a flight attendant at STARLUX AIRLINES, a new company full of possibilities. Although I have only been working at STARLUX AIRLINES for a year and a half, I am already fascinated by this job. For me, providing a safe cabin environment for my passengers is always my top priority. Cathay Pacific is a well-known airline worldwide, and I would be truly grateful if Cathay Pacific could give me the opportunity to join this esteemed company. I am dedicated to contributing my best efforts in return. Thank you.
Overview
2
2
years of professional experience
Work History
Flight Attendant
STARLUX AIRLINES
05.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Proactively assisted special passengers, such as disabilities kids traveling alone...etc.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Waitress Trainee
Mandarin Oriental Hotel Group
06.2022 - 09.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Associate of Arts - English
Wenzao Ursuline University of Languages
Kaohsiung City, Taiwan06.2022
Skills
Reliability and punctuality
Safety Procedures
Strong Work Ethic
Hospitality service expertise
Crew Coordination
Cultural Awareness
Timeline
Flight Attendant
STARLUX AIRLINES
05.2023 - Current
Waitress Trainee
Mandarin Oriental Hotel Group
06.2022 - 09.2022
Associate of Arts - English
Wenzao Ursuline University of Languages
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