Microsoft
Eric Chao
Sales Representative
Summary
My name is Eric. I am an experienced sales manager with over 11 years of experience in engineering software, and over 3 years of experience in selling living goods. My recent job is a business manager in Bio industry that involves cell-related consumption, especially in microfluidic bio chip.
I am seeking a full-time position that offers professional knowledge and total solution to customers, and help to increase the yearly revenue.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Business Development Manager
ORIGEM Biotech Inc.
Taichung
09.2021 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Collected data and performed customer needs analysis.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Worked with existing customers to increase purchases of products and services.
- Negotiated, prepared and signed contracts with clients.
- Consulted with product development teams to enhance products based on customer interest data.
Sales Representative
RonJing Enterpise Trading Company
Taichung
01.2018 - 08.2021
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Exceeded goals for new accounts in single sales cycle.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Manager
Coretech system Inc. (Moldex3D)
Taichung
01.2009 - 12.2017
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Researched competitors' activities and products to uncover new trends
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Recruited and hired top-level talent to add value and expertise to sales department.
Sales Representative
Coretech system Inc. (Moldex3D)
Taichung
03.2006 - 12.2008
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Implemented brand marketing and sales campaigns.
- Organized sales paperwork, presented proposals and finalized contracts.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
QA Engineer
Coretech System Inc. (Moldex3D)
HsinChu
04.2003 - 01.2006
- Expanded risk management measures through spot-checking and increased randomization of inspections.
- Supported quality team members during corrective action updates.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Facilitated process improvements to successfully decrease errors.
- Coordinated with quality control staff to complete inspections.
Education
Master of Science - Mechanical Engineering
National Taiwan University of Science & Technology
Taipei 09.1999 - 06.2001
Bachelor of Science - Aerospace Engineering
Tamkang University
Taipei 09.1995 - 06.1999
Skills
Marketing
New Business Development
Sales expertise
Business development and planning
Territory Management
Staff Management
Product and service sales
Vendor management
Relationship building and management
Cold Calling
Account management
Accomplishments
1. Average yearly revenue is increasing by 20%-30%
2. Sell software to reference customers in Optics/Hand tools/
Shoe Makers/Health industry/Bike industry/AutoLamp/
Faucet industry/IC encapsulation/Silicon Molding/
AutoMotive industry/O-ring industry/Composite Industry.
3. Develop and sign distributor contracts (1 in Singapore, and 2 in U.S.)
Affiliations
Name: Eric Chao
Tel:+886-937-848509
Address: 6F.-9, No.369, Chongde 9th Rd., Beitun Dist., Taichung City 40674, Taiwan (R.O.C.)
Email address: choke0937@gmail.com
Additional Information
Thanks for reading my resume. I am an experienced sales manager in engineering software with good skill to find out the pain points of potential customers. With over 3 years of selling living goods, I develop over 10 new channel customers. My recent company is a manufacture that produces cell culture chip and bio chip. I take responsibility to promote the product in Taiwan and oversea distributors. At the same time, I communicate with R&D to modify product that fits customers' need and establish a good relationship with those distributors.
Software
Moldex3D
Salesforce
ERP/CRM
Interests
Running
Cycling
Movie
Timeline
Business Development Manager
ORIGEM Biotech Inc.
09.2021 - Current
Sales Representative
RonJing Enterpise Trading Company
01.2018 - 08.2021
Sales Manager
Coretech system Inc. (Moldex3D)
01.2009 - 12.2017
Sales Representative
Coretech system Inc. (Moldex3D)
03.2006 - 12.2008
QA Engineer
Coretech System Inc. (Moldex3D)
04.2003 - 01.2006
Master of Science - Mechanical Engineering
National Taiwan University of Science & Technology
09.1999 - 06.2001
Bachelor of Science - Aerospace Engineering
Tamkang University
09.1995 - 06.1999