Eric Chen

Optimized test cases to maximize success of manual software testing.

• Met tight deadlines to satisfy client demands and project timelines.

Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.

• Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
• Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
• Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
• Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
• Reduced defect rates by designing and executing comprehensive test plans and test cases.

• Participated in recruitment drives to hire and onboard top talent, strengthening the overall team capabilities.
• Enhanced team productivity by implementing effective communication strategies and fostering collaboration.
• Facilitated training sessions for new hires, accelerating their integration into the team and boosting overall performance levels.
• Managed cross-functional projects, coordinating with multiple departments for successful outcomes.

• Optimized test cases to maximize success of manual software testing.
• Met tight deadlines to satisfy client demands and project timelines.
• Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
• Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
• Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
• Reduced defect rates by designing and executing comprehensive test plans and test cases.
• Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
• Conducted root cause analysis for defects, leading to targeted improvements in the production process.
• Worked with stakeholders and team members on quality assurance efforts for hardware components.

• Optimized test cases to maximize success of manual software testing.
• Met tight deadlines to satisfy client demands and project timelines.
• Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
• Reduced defect rates by designing and executing comprehensive test plans and test cases.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.