Eugene Yu
Student
Taipei
Summary
Dynamic and versatile professional with experience at Box English, adept in technology integration and excelling in communication skills in both English and Chinese. Proven track record of fostering academic and social growth, enhancing marketing efforts through innovative ideas, and delivering exceptional customer service. Demonstrates strong organizational skills and a commitment to safety awareness.
Overview
3
3
years of professional experience
1
1
Language
Work History
Cram School Teacher
Box English
08.2022 - Current
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Developed strong relationships with parents, leading to increased involvement in their child''s education.
- Developed communicative relationships with students and parents to support learning.
- Developed positive rapport with students of various and diverse backgrounds.
Marketing Intern
Cheng Li Academy
07.2024 - 09.2024
- Conducted market research to identify target audiences and optimize marketing efforts.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Assisted in creating written, video, and image content for marketing channels.
- Enhanced social media engagement through regular posting and audience interaction.
Coffee Barista Part Time Worker
Coffee Barista
07.2023 - 10.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
International College of Innovation - International Business
NCCU
Taipei, Taiwan 04.2001 -
Skills
Technology integration
Safety awareness
Standardized tests
Organizational skills
Communication skills in English and Chinese
Experienced in dealing with clients
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
- Worked in a Church Service in the United States from 2015-2021
Timeline
Marketing Intern
Cheng Li Academy
07.2024 - 09.2024
Coffee Barista Part Time Worker
Coffee Barista
07.2023 - 10.2023
Cram School Teacher
Box English
08.2022 - Current
International College of Innovation - International Business
NCCU
04.2001 -
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