Fang Guan-pin
Sales Account
Taichung,TXG
Summary
Dynamic sales professional with a proven track record at Yung Sheng Optical Co., Ltd, excelling in product sales and customer service. Leveraged sales development strategies to boost revenue and foster client relationships. Adept at assessing customer needs, consistently achieving targets, and enhancing satisfaction. Recognized for increasing efficiency and reducing complaints by 20%.
Overview
11
11
years of professional experience
Work History
Sales Associate
In Fung Co., Ltd
Taichung City, Taiwan
01.2026 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Donation Attendant
Mennonite Hospital
Hualien City, Taiwan
03.2024 - 06.2025
- Streamlined the donation process for better organization and item categorization, resulting in increased efficiency.
- Opened and closed facility according to operating hours to secure donations and funds.
- Trained new Donation Attendants in proper procedures, contributing to overall team success and cohesion.
- Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
Coffee Shop Worker
Aorta Culture
Hualien City, Taiwan
03.2023 - 12.2023
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
- Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.
- Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
Contractor
Hualien County Government (Tourism)
Hualien City, Taiwan
01.2022 - 03.2023
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Reduced client complaints by implementing a more effective customer service strategy.
Sales Manager
Yung Sheng Optical Co., Ltd
Taichung City, Taiwan
01.2015 - 09.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Bachelor of Science - International Business Management
Tunghai University
Taichung City, Taiwan 04.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Timeline
Sales Associate
In Fung Co., Ltd
01.2026 - Current
Donation Attendant
Mennonite Hospital
03.2024 - 06.2025
Coffee Shop Worker
Aorta Culture
03.2023 - 12.2023
Contractor
Hualien County Government (Tourism)
01.2022 - 03.2023
Sales Manager
Yung Sheng Optical Co., Ltd
01.2015 - 09.2020
Bachelor of Science - International Business Management
Tunghai University
04.2001 -