FAN YU LIN
Integrated Business Planner
Summary
An analytic, logical, and proactive individual equipped with efficient communication skills gained from past experience in both internal as well as external negotiations. Attained advanced management tools from NYCU. Seeking an integrated business planning position to balance interest of stakeholders by leveraging acquired knowledge and experience.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Operation Manager
M&H Innovation
Taipei
12.2020 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed and reported on key performance metrics to senior management.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Mitigated business risks by working closely with staff members and assessing performance.
Product Manager
M&H Innovation
Taipei
01.2019 - 11.2021
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at periodic planning sessions.
- Prioritized roadmap in order to achieve product goals and metrics.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
Sales Account Executive
M&H Innovation
Taipei
04.2018 - 04.2019
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Developed and implemented database sales tracking, enabling improved understanding of product profitability and inventory needs.
- Contributed long-term sales strategy ideas to team to promote continuing business success.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Kept detailed track of sales and customer information in company system.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Performed inventory control procedures to manage stock.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Education
MBA - Business Management
National Yang Ming Chiao Tung University
Taiwan 06.2022 - Current
Bachelor of Arts - Foreign Languages And Literatures
National Chung Cheng University
Taiwan 09.2012 - 01.2017
Skills
Supply Chain Management
Quality Control, Six Sigma
Root Cause Analysis
Business Needs Analysis
MS Office Suite
Operational Data Management
Planning and Coordination
Chinese
English
German
Hobbys
- Physics & Philosophy
- Workouts
- Meditation
Timeline
MBA - Business Management
National Yang Ming Chiao Tung University
06.2022 - Current
Operation Manager
M&H Innovation
12.2020 - Current
Product Manager
M&H Innovation
01.2019 - 11.2021
Sales Account Executive
M&H Innovation
04.2018 - 04.2019
Bachelor of Arts - Foreign Languages And Literatures
National Chung Cheng University
09.2012 - 01.2017