KheeWei Lim

• Regularly report on sales progress and market share
• Planning international trade exhibition like Semicon, participating in planning and coordinating.
• Make a preliminary assessment of the contract (trading conditions, production process, product requirements, after-sales service) proposed by the customer, and seek assistance from other departments when necessary to respond to customer request immediately
• Provide customers with new products and market information, send samples as early as possible to obtain verify.
• Regularly review the order and performance status of each customer, make weekly reports, and report the latest status
• Immediately respond to customer complaints and assist customers in solving product, shipping process, return and rework related issues, and propose solutions to improve customer satisfaction
• A bridge between customers and various departments to achieve the purpose of communication and coordination.
• Developed relationships with clients and potential clients to improve business growth.

Successfully developed clients：Analog Devices, Texas Instrument, TSMC, AMS, Osram, Unisem, Boston Scientific, Skyworks.

• Coordinated with purchasing departments and vendors for timely delivery of product.
• Negotiated prices, terms of sales and service agreements.

• Develop potential customers and expand the market to achieve performance goals
• Regularly maintain customer relation
• Domestic and foreign business contacts and order processing
• Handle product quotation and product display and matters related to sums of due collection
• Business promotion, conveying and explaining the company's major business information, activities and products
• Carry out product marketing, product characteristics analysis and introduction, and provide product purchase recommendations
• Provide after-sales service, deal with customer complaint and give great solution.
• Assisted various departments with change by communicating new improvement plans and expectations.
• Monitored supply chain and managed logistics functions for company.

• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Trained junior office staff in correct procedures and reporting requirements.
• Filed paperwork and organized computer-based information.