Fiona Chen
Sales Manager
Summary
Hi I'm Fiona Chen and a self-motivate, open-minded and problem-solving thinking character and I've been committed to my career in sales and project management in the industry computers field since 2006. Ability to work and travel independently, proactively seeking for new opportunity, on site visit, I'm used to travel in Europe independently for a period, in the most case it's 4weeks to 8 weeks; and eventually forming business relationships with several proven records. To accomplish a project, schedule and resource are the key factors, sometimes barriers to overcome; consistent communication and relationship building with cross-function team to ensure the goal aligned. As my work history suggests, I am committed to my career as a sales or project leader. Those working experiences are enriched my organizational and analytical skills to deal with multiple tasks simultaneously and I believe I have the ability and the aptitude to excel in my future role in your company.
Overview
19
19
years of professional experience
Work History
Sales Manager
DFI Inc.
09.2019 - Current
- Achievement:
- Revenue growth is projected to be 20% to 30% from 2019 to 2025.
- New project/New customer contribution: USD 1M/year.
- 4-6 new customers annually.
- Responsibilities:
- Lead project teams, and serve as a team member for special projects.
- Collaborate with the customer's business leader.
- Manage the entire sales cycle, and own the complete customer relationship.
- Use experience with the channel to drive business.
- Use the divisional resources inside DFI to win new business, develop new solutions, and grow market share.
- Negotiates contracts, statements of work, pricing, and develops agreements.
- Work with the PM team, RD team, and field-side engineer to develop and execute account strategies.
Deputy Supervisor
Kinpo Group
08.2018 - 09.2019
- Achievement:
- New EMS project award with Acer and annual project Qty: 50K, USD21.3Million
- Responsibilities:
- New project engagement and lead cross-function team to co-work with customer
- Negotiates contracts, statements of work, pricing and develop agreements
- Business cooperation and operations establishment
- New customer and new business development
- Sales funnel practice
Business Development Manager
Arbor Technology
07.2017 - 08.2018
- Achievement:
- From ZERO to six new customers; one firm sample and one ODM RFQ
- Responsibilities:
- Co-booth with partner, cold call in the exhibition
- Negotiates contracts, statements of work, pricing and develop agreements
- New customer and new business development
- Sales funnel practice
Key Account Manager
DFI Inc.
11.2013 - 03.2017
- Achievement:
- Lead the very first one military project till MP at DFI and the overall contribution USD10Million (from Y2017 to Y2023)
- Responsibilities:
- ODM project circle management
- Channel business revenue growth 15%~20% annually
- Establish and maintain the highest possible support relations with customer
- Co-booth with local agent annually (in Israel)
- Business trip, customer visit (existing customers and potential customers) in Europe for 6~8 weeks annually
- Collect market trend and new product information and feedback to HQ
- Monitor and track AP/AR
Account Manager
Ennoconn Corp. (Foxconn Group)
08.2010 - 11.2013
- Achievement:
- Build-up company website
- Responsibilities:
- Company website re-construction and marketing information disclosed
- Market trend and new application survey
- Review forecast to backlog to ensure order coverage
- Review orders, assisting with pull-ins and expedites
- Monthly price book review and cost analysis
- Quarterly business review with operation team
Sales Specialist
Protech System Co., Ltd.
03.2006 - 06.2010
- Achievement:
- Organic sales growth 20~30% annually
- Responsibilities:
- Account management and channel business development
- Promote, design in and support ongoing business
- OEM project engaged with internal function team and operation team
- Review orders, assisting with pull-ins and expedites
- Attend exhibitions Monitor AR and overdue
Education
Bachelor - Foreign Languages And Literatures
Shih Chien University
Taipei City, Taiwan 04.2001 -
Skills
- Potential Customer Relationship / Relationship Building
- Analytical Skills / Contract pre-scan/reading
Sales planning
Client relationship management
Sales reporting
Sales tracking
Lead generation
Business planning
New business development
Account management
Order management
Product knowledge
Interests
Traveling, Hiking/ Trekking, Reading extensively
Hiking trails
Taiwan's Xiao Bai Yue: 35
The Seven Heroes of Guguan: 3
Timeline
Sales Manager
DFI Inc.
09.2019 - Current
Deputy Supervisor
Kinpo Group
08.2018 - 09.2019
Business Development Manager
Arbor Technology
07.2017 - 08.2018
Key Account Manager
DFI Inc.
11.2013 - 03.2017
Account Manager
Ennoconn Corp. (Foxconn Group)
08.2010 - 11.2013
Sales Specialist
Protech System Co., Ltd.
03.2006 - 06.2010
Bachelor - Foreign Languages And Literatures
Shih Chien University
04.2001 -
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