Gina Chiu

1、 handle the department integrated sales business , etc promoting sport event coordinate with another Taipei city department event ,and post the big event on department official line.

2、summarize and organize the official department publication.

3、summarize and organize the business of the Taipei City Government creative proposal.

4、summarize and organize the business the Government Service Award .

5、summarize the sport event calendar each month .

• Material on time/in full delivery management
• Open orders management
• Material-related communication with internal/external stakeholders
• Material shortage escalation
• Organize service demand readiness
• monitoring shortage material ROP

• Process customer orders in oracle system
• Manage quotation process for spare parts and machine-repairing fee
• Inform customer the outstanding debt to make sure payment was received
• Ensuring positive relationship with customer with continues through friendly, knowledgeable, and helpful staff
• Doing annual inventory count to make sure the parts are on-stock in TW office or on tracking.
• Pull in the emergency orders with warehouse to meet customer OTD ,and generate EST report every week to customer .
• Handle customer complaints quickly via con-call with relevant Dep. and to restore customer confidence and maintain customer satisfaction.
• Assisting the import and export custom clearance .

Admin affairs :

• Manage petty cash
• Reserve the business trip air ticket and hotel
• Assist the office events ,etc goods purchase , reserve banquet restaurant .

Target customer : Samsung

• Negotiate price through korea agent
• solve products spec with engineering Dep
• Generate the weekly report on sales performance
• Cooperate with agent to determine the best product to promote
• Follow up the the urgent order with logistic Dep to prevent customer production postpone
• Retained excellent client satisfaction ratings through outstanding service delivery.