Gloria Sun
Sales Account Manager
Summary
With nearly 5 years of experience in the certification industry, I am responsible for a range of products, including high-tech products, batteries, and energy storage systems. Up to now, I have successfully maintained a strong relationship with industry clients.
Using my communication skills and industry know-how, I've been able to reach our goals while continuously helping clients understand the latest standard updates and assess new project needs.
Besides nurturing our current client relationships, I also push myself to find new potential customers and figure out exactly what they're looking for.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
New Account Manager
CSA Group
Taipei
2022.10 - Current
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Educated clients on new products or services to increase customer engagement with brand.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
Assistant Manager
Intertek Testing Service Taiwan Ltd
Taipei
2018.07 - 2022.03
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
Education
BBA - International Business Management
National Taichung University of Science And Tech.
Taichung, Taiwan 2001.09 - 2003.06
International Business Management
Hsing Wu University
New Taipei City, Taiwan 1996.09 - 2001.06
Skills
Client Development
Product and service sales
Market forecasting
New account development
Timeline
New Account Manager
CSA Group
2022.10 - Current
Assistant Manager
Intertek Testing Service Taiwan Ltd
2018.07 - 2022.03
BBA - International Business Management
National Taichung University of Science And Tech.
2001.09 - 2003.06
International Business Management
Hsing Wu University
1996.09 - 2001.06