Gloria Sun
Sales Account Manager
Summary
With nearly 5 years of experience in the certification industry, I am responsible for a range of products, including high-tech products, batteries, and energy storage systems. Up to now, I have successfully maintained a strong relationship with industry clients.
Using my communication skills and industry know-how, I've been able to reach our goals while continuously helping clients understand the latest standard updates and assess new project needs.
Besides nurturing our current client relationships, I also push myself to find new potential customers and figure out exactly what they're looking for.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
New Account Manager
CSA Group
Taipei
10.2022 - Current
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Educated clients on new products or services to increase customer engagement with brand.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
Assistant Manager
Intertek Testing Service Taiwan Ltd
Taipei
07.2018 - 03.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
Education
BBA - International Business Management
National Taichung University of Science And Tech.
Taichung, Taiwan 09.2001 - 06.2003
International Business Management
Hsing Wu University
New Taipei City, Taiwan 09.1996 - 06.2001
Skills
Client Development
undefinedTimeline
New Account Manager
CSA Group
10.2022 - Current
Assistant Manager
Intertek Testing Service Taiwan Ltd
07.2018 - 03.2022
BBA - International Business Management
National Taichung University of Science And Tech.
09.2001 - 06.2003
International Business Management
Hsing Wu University
09.1996 - 06.2001
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