Glorianna Margareth Arya
Sales/Account Executive
Taipei - Jakarta
Summary
A fast learner with friendly personality seeking and maintaining position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Sales/Account Executive - Business Development
Groundhog Technologies
Taipei
08.2022 - Current
- Contribute in expanding to Indonesia market by cold reach out to potential client and arrange meetings, collaborate with manager to develop sales pipeline strategy.
- Maintain new and existing leads, interact closely with advertisers and agencies sales for ongoing projects.
- Closely interact with local demand, optimization and project teams to provide customers with best advertising results and services.
- Communicated directly with customers and partners to build strong business networks and relationships.
Sales and Marketing
Progum Elastomer Technology
Taipei
11.2021 - 07.2022
- Contribute in making plans to attract new customer, give customers better understanding about company's products.
- Maintain relationship with existing customer and help with their requirements, arrange customer's order including making quotation and sales confirmation.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Customer Sales and Service Expert
Easy mobile
Taipei
09.2020 - 10.2021
- Completed call documentation while speaking with customers.
- Navigated multiple issues to handle customers' sales and service needs.
- Processed orders, service requests and applied information to customers.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Generated sales leads through outbound calls and emails to build robust pipeline.
- Called on existing clients to drive sales through proactive and relationship-driven contact strategies.
Customer Service and Administration
Remit Kilat (Part-time)
Taipei, TPE
08.2019 - 12.2019
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided information regarding charge accounts and loyalty programs.
- Answered constant flow of customer calls with minimal wait times.
- Managed filing system, entered data and completed other clerical tasks.
English Tutor
Tutor 104
Taipei
01.2019 - 07.2019
- 1-on-1 tutored including speaking, reading, writing and listening.
- Mentored students in proper punctuation, spelling and sentence structure use.
- Developed student confidence through positive reinforcement strategies.
Education
Bachelor of Business Administration - International Business - English Taught
Tamkang University
Taipei 09.2017 - 06.2020
Bachelor of International Tourism And Hospitality - International Tourism And Hospitality Management
I-Shou University (Transfer)
Kaohsiung 09.2016 - 07.2017
High School Diploma -
Ipeka High School
Jakarta 06.2013 - 05.2016
No Degree - General English
Sydney College of English
Sydney 1 2013 - 01/2014
Skills
Complaint resolution
Account management
Lead Generation
Product and service sales
Excellent Communication
Organization and Time Management
Analytical and Critical Thinking
Relationship building and management
Timeline
Sales/Account Executive - Business Development
Groundhog Technologies
08.2022 - Current
Sales and Marketing
Progum Elastomer Technology
11.2021 - 07.2022
Customer Sales and Service Expert
Easy mobile
09.2020 - 10.2021
Customer Service and Administration
Remit Kilat (Part-time)
08.2019 - 12.2019
English Tutor
Tutor 104
01.2019 - 07.2019
Bachelor of Business Administration - International Business - English Taught
Tamkang University
09.2017 - 06.2020
Bachelor of International Tourism And Hospitality - International Tourism And Hospitality Management
I-Shou University (Transfer)
09.2016 - 07.2017
High School Diploma -
Ipeka High School
06.2013 - 05.2016
No Degree - General English
Sydney College of English
1 2013 - 01/2014