Halil MUTLU
Export Manager
Izmir,35
Summary
Export Manager with experience providing strategic input to world markets to increase trade. Demonstrable experience developing and executing sales plans built on targeted strategies. Strong communicator when interacting with management and customs officials. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Export Manager
FUN HOUSE INC.CO.
Chengdu, SICHUAN CHINA
06.2018 - 10.2022
- Designed export strategies to meet project delivery requirements.
- Prepared various import, export and supplier forms for customs submittal.
- Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
- Processed company's import permit and export license processes.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
- Maintained SWIs and controlled documentation of work performed.
- Advised customers on transportation options, types of carriers or shipping routes.
- Executed strategic plans to increase product utilization via earned, owned and paid advertising channels.
- Identified strategic sponsorship opportunities to drive profitable partnerships and support brand alignment.
- Continually maintained and improved company's reputation and positive image in markets served.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Recruited and hired experienced contractors to complete projects on time and within budget requirements.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Increased sales by 25%"
Export Specialist
FRIDA A.Ş
İzmir, Torbalı
05.2017 - 04.2018
- Obtained competitive rates and space with airlines, steamship lines and trucking companies.
- Advised customers on transportation options, types of carriers or shipping routes.
- Monitored company inventory to keep stock levels and databases updated.
- Identified issues, analyzed information and provided solutions to problems.
- Followed requirements and regulations for dangerous goods handling.
- Verified shipments against documents to maintain accuracy.
- Documented waybill data and dimensions and weights of cargo in computer database.
- Documented photos and layouts for customer's approval.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Advised clients on transportation and payment methods.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- "Increased sales by 40%
Export Sales Assistant
Dragon Makina A.S
Izmir, TORBALI
03.2016 - 04.2017
- Incorporated product knowledge to create unique customer solutions and inspire confidence in purchase.
- Drove positive customer experience by building relationships and providing solutions to needs.
- Reviewed client documentation and assessed suitable programs and solutions.
- Guided customers through complex solutions and services in person, via chat and virtually.
- Built and maintained personalized book of business and built long-lasting client relationships.
- Prepared and deliver customer sales quotes.
- Quoted prices, credit terms and other bid specifications.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to team objectives in fast-paced environment.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Achieved or exceeded company-defined sales quotas.
- Generated advertising brochure for vendor use.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Exceptional computer skills
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to event marketing, sales and brand promotion.
- Informed customers of promotions to increase sales productivity and volume.
- "Increased sales by 45%
Education
Associate of Arts - Tourism Management
AKDENIZ UNIVERSITY
ANTALYA 09.2008 - 06.2010
Bachelor of Science - Language Interpretation And Translation(FRENCH)
HACETTEPE UNIVERSITY
ANKARA 09.2012 - Current
Skills
Document preparation
Reporting abilities
Documentation skills
Import management
MS Office
Clearance monitoring
Organization and Time Management
Maintenance and Repair
Training and Development
Timeline
Export Manager
FUN HOUSE INC.CO.
06.2018 - 10.2022
Export Specialist
FRIDA A.Ş
05.2017 - 04.2018
Export Sales Assistant
Dragon Makina A.S
03.2016 - 04.2017
Bachelor of Science - Language Interpretation And Translation(FRENCH)
HACETTEPE UNIVERSITY
09.2012 - Current
Associate of Arts - Tourism Management
AKDENIZ UNIVERSITY
09.2008 - 06.2010