Allen Huang
IT & Digital Transformation
Taoyuan
Summary
Influential Business Management and Solution Development Executive with 20+ years of achievement in leveraging technology to drive organizational growth, performance and profitability. Acts as a change agent, capable of orchestrating transformation business strategy through data-driven decisions. Champion innovation with a focus on developing flexible, scalable solutions for consumer and organizational problems. Diverse experience in high-growth, startup, and turnaround environments with extensive knowledge of cross industries
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
Director of Customer Engagement Solution
Gogoro
Taipei
10.2018 - 11.2022
- Transform channel strategy from dealer program to franchising model in 8 months.
- Standardize retail operation process and system to improve operational efficiency and automate the manual workflow. Retail network: 40+ Franchisees, 100+ Retail Stores, 120+ Service Centers, 500+ Authorized Resellers.
- Design solution architect for retail operation, business management, sales and service management, franchisee management and customer engagement.
- Resolved conflicts and negotiated mutually beneficial agreements internally and externally.
- Optimized order fulfillment process to reduce scooter delivery lead time.
- Analysis parts consumption historical to make parts replenishment process more efficiency and lower the inventory.
Senior Manager of Information Technology
Gogoro
Taoyuan
11.2013 - 10.2018
- Implement SAP ERP, SAP ME, ciMES, AutoDMS, SuccessFactors(HR), BPM to build up corporate foundation management platform.
- Lead the team to provide information processing support by maintaining and expanding hardware systems capability and software applications, monitoring system efficiency and providing personal computer support needs.
- Plan and manage IT budget to ensure consistency with overall strategic objectives. Lead the governance and portfolio management processes to priorities and seek funding for IT initiatives that have strategic value.
Project Manager
Supermicro
SanJose
04.2012 - 10.2013
- Provide overall leadership for SAP ERP projects, Implementation
- Partner selection, implementation of the SAP ERP and global roll-out, drives continuous improvement to business processes and business results based on the capabilities of SAP ERP. Also I need to assist in coordinating ERP maintenance and enhancement efforts to leverage enterprise resources, knowledge and best practices
Solution Advisor
SAP
Taipei
01.2008 - 04.2012
- Value engineering, C-Level presentation, Project quality assurance and Industry experience sharing
- Focused Industry: High-Tech Industry (including Semiconductor, IC Design, Solar, LED, Component Supplier, OBM/OEM/ODM/EMS), Chemicals, IM&C, Consumer product, Auto, Aerospace (MRO)
- Create and deliver presentations including initial meetings, discovery sessions, requirements gathering, demo and C-Level engagement
- Drive transformation of sales while effectively utilizing sales and marketing strategies to achieve specific business results
- Solutions: SAP ERP, APO, SRM, PLM, APO, ICON
Deputy Manager
Quanta Computer
Taoyuan
06.2001 - 12.2007
- Started from SAP Engineer to department head lead 3 teams: Global Service, Order Fulfillment and SAP Basis.
- Global Service Team: SAP ERP operation support for Quanta global sites in Europe and America.
- Order Fulfillment Team: B2B EDI integration for order fulfillment process to brand customers such as Apple, Dell, HP, Gateway, Acer, Lenovo...etc
- SAP Basis Team: SAP system landscape planning and system management including SAP Hardware sizing, hardware maintenance, OS management, DB management and SAP Basis
Education
Master of Science - Industrial Engineering
Feng-Chia University
Taichung, Taiwan 09.1997 - 06.1999
Bachelor of Science - Industrial Engineering
Feng-Chia University
Taichung, Taiwan 09.1993 - 06.1997
Skills
IT Roadmap
undefinedWork Availability
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Quote
Talent wins games, but teamwork and intelligence wins championships.
Michael Jordan
Timeline
Director of Customer Engagement Solution
Gogoro
10.2018 - 11.2022
Senior Manager of Information Technology
Gogoro
11.2013 - 10.2018
Project Manager
Supermicro
04.2012 - 10.2013
Solution Advisor
SAP
01.2008 - 04.2012
Deputy Manager
Quanta Computer
06.2001 - 12.2007
Master of Science - Industrial Engineering
Feng-Chia University
09.1997 - 06.1999
Bachelor of Science - Industrial Engineering
Feng-Chia University
09.1993 - 06.1997
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