Hao-Tien Wu (James)
Taipei
Summary
Experienced Database Operations Engineer with expertise in MSSQL, MySQL, and cloud infrastructure. Skilled in optimizing database performance, automating system administration, and ensuring high availability in gaming environments. Passionate about leveraging technical expertise to enhance system reliability and efficiency in the IT industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Database Administrator
NCSoft Taiwan
01.2025 - Current
- Responsible for maintaining and managing the stability of MMO game 'Blade & Soul', ensuring smooth game operations
- Participated in new product launch projects, overseeing server setup and environment deployment to ensure timely and stable system launches
- Managed and maintained game-related databases, monitored data performance, and conducted optimizations to enhance efficiency
- Reported and analyzed system issues, swiftly assisted in troubleshooting and resolving problems to restore normal operations
- Provided data analysis and support for game operational activities, contributing to optimized decision-making for operations
- Assisted in executing assigned projects and tasks from management, ensuring progress and quality goals were achieved
Senior System Engineer
Gamania
04.2021 - 01.2025
- Responsible for the deployment, expansion, and program updates of the game servers for 'Lineage M', ensuring stable operations
- Deployed Kubernetes, Docker, Redis, and MySQL systems, collaborating with NCSOFT to complete game service updates
- Wrote SQL scripts to fulfill operational needs and managed MSSQL scheduling, replication, and Always On high-availability services
- Utilized Cacti and Grafana for performance monitoring, responding swiftly to alerts and resolving anomalies to maintain system stability
- Provided 24/7 on-call support on a rotating basis, quickly resolving unexpected technical issues and restoring normal system operations
- Managed virtualization systems such as Hyper-V and AWS EC2, optimizing resources and maintaining system stability
- Led departmental projects and executed tasks assigned by management, ensuring project goals were met on schedule
Education
Bachelor of Science - Biomechatronics Engineering
National Taiwan University
Taipei, Taiwan06.2019
Skills
- MSSQL
- MySQL
- Redis
- Kubernetes
- Docker
- Windows Administration
- Linux Administration
- Cacti
- Grafana
- Amazon Web Services (AWS)
- TCP/IP
Certification
TOEIC, 890/990
Languages
Chinese
Proficient
C2
English
Upper intermediate
B2
Japanese
Intermediate
B1
Timeline
Database Administrator
NCSoft Taiwan
01.2025 - Current
Senior System Engineer
Gamania
04.2021 - 01.2025
TOEIC, 890/990
Bachelor of Science - Biomechatronics Engineering
National Taiwan University
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