HENG LIEN
Account Management Specialist
Taipei City,
Summary
I'm a passionate and customer-focused account/project management specialist and also a fast-learning team worker. Proficient in problem-finding & solving, collaborating with the team to improve processes & information flow, and a creativity strategist to provide many good ideas to help teams reach the company's objective.
Overview
3
3
years of professional experience
Work History
Account Management Specialist
Uber
08.2022 - Current
- Managed and onboarded four key clients ( Yoxi, CK. Taxi, YB. Taxi, XF. Taxi ). Developing strategies for clients to assist them in recruiting drivers, aiming to achieve company's objectives regarding the promotion of new products - Uber Taxi.
- Lead automate processes centralization project to save about 13 weekly operation hours for team.
- Lead Taxi company project on data cleaning and mapping, BD, plate secure, and CRM planning, which provide most of our supply at the early stage of our new product's supply growth, and 15% stable supply.
- As a Fleet AM position to drive the Fleet operation team for issue optimization, e.g. Tax&payment, Drivers onboarding flow.
Marketing Intern
Influenxio
11.2020 - 07.2021
- Working with account planners to devise campaign that meets client's brief and budget.
- Meeting clients to discuss their advertising needs.
- KOL、KOC recruiting.
- Make project report by data analysis.
Education
Bachelor of Arts - Department of History
National Cheng Chi University (NCCU)
Taipei, Taiwan 04.2001 -
Skills
Account Manage/Develop
Timeline
Account Management Specialist
Uber
08.2022 - Current
Marketing Intern
Influenxio
11.2020 - 07.2021
Bachelor of Arts - Department of History
National Cheng Chi University (NCCU)
04.2001 -
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