He Yun Chen
Senior Secretary/ Executive Assistant
Kaohsiung,Taiwan
Summary
Driven and resourceful administrative professional with 7+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to C-level management. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Senior Secretary
Paul Wurth International S.A.
Kaohsiung
11.2020 - Current
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Coordinated events and worked on ad hoc projects.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Answered multi-line phone system and greeted callers enthusiastically.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Completed accurate daily report documents, memos and invoices.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Managed residential properties and prepared homes for clients prior to arrival.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Gathered and organized materials to support operations.
- Aided colleagues, managers and customers through regular communication and assistance.
- Interpreted management directives to define and document administrative staff processes.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Oversaw technical, operational, clerical and customer service support activities.
Project Secretary
GIS Group
Kaohsiung, Taiwan
03.2020 - 10.2020
- Organized, coordinated and deployed conferences and events while focusing on delivering superior customer service.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Performed event coordination for larger parties and gatherings.
- Managed administrative logistics of events planning, event booking and event promotions.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Executed on-time and under-budget project management on complex issues for senior leadership.
Special Assistant
CDIB Capital Group
08.2019 - 01.2020
- Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records
- Guest reception & protocol
- Provide administrative and clerical support to departments or individuals
- Handle information requests
Personal Assistant/ Secretary
BnP Paribas Cardif TCB Life Insurance Company
06.2018 - 08.2019
- Maintain executive’s agenda and assist in planning appointments, conferences, activities etc., coordinate committees and task forces
- Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records
- Relay directives, instructions and assignment to executives
- Handle information requests
- Attending meetings and keep minutes
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Prepare confidential and sensitive documents
- Coordinates office management activities
- Conduct research and prepare presentations or reports as assigned
- Guest reception & protocol
- Provide administrative and clerical support to departments or individuals.
- Organized and attended meetings and compiled related documents and reports.
International affairs specialist & PA
Taipei City Government Secretariat
Taipei
03.2016 - 06.2018
- PA for CEO of International Affairs council, Taipei City Government
- Maintain relationship between Taipei city and overseas public/ private sectors
- Liaison for internal organizations (for instance: UCLG, WCS...etc.), and serve as contact window for over 50 sister cities.
- Maintain executive’s agenda and assist in planning appointments, conferences, activities etc.
- Liaison and draft speech scripts/ slides, assist C-level officials well-performing
- Translation & interpreting
- Conduct research and prepare presentations or reports as assigned
- Make travel arrangements for officials
- Guest reception & protocol
Executive Secretary to Vice Mayor
Taipei City Government
03.2015 - 02.2016
- For 5+ years of experience(high ranked government official & CEO of private sector), mainly adept in handling the busy schedules and travel plans, while juggling other general office administration duties
- Can execute appointment management, writing corporate emails, and bookkeeping as meeting deadlines
- While as personal assistant for public sector official, in same period acted as international affairs specialist
- Mainly as coordinator and contact window for overseas offices, private & public sectors for their visiting to
- Taiwan and organize official visit tour to overseas
- Moreover, maintaining relationship between Taiwan & international organizations were also part of job duties., Maintain executive’s agenda and assist in planning appointments, conferences, activities etc.
- Liaison and draft speech scripts/ slides
- Translate
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Prepare invoices or financial statements and provide assistance in bookkeeping
English-Chinese Translator
Central News Agency
04.2014 - 03.2015
- English-Chinese Translation
- Daily production: over 30 regulations & laws translation and proofreading
- Publication editing & proof reading
Research Assistant
National Chengchi University
08.2013 - 04.2014
- Literature & material translation (Eng.-Chi.)
- Calendar arrangement
- Conduct literature reviews
- Collect and analyze data
- Manage and respond to project related email
- Prepare, maintain and update website materials
- Prepare other articles, reports and presentations
- Academic events preparation & coordination
- Prepare materials for submission to granting agencies and foundations
Education
Master - translation & interpreting
ChangJung Christian University
Tainan City, TNN 09.2008 - 06.2013
Bachelor of Arts - translation & interpreting
Wenzao Ursuline College
Kaohsiung City, KHH 09.2006 - 06.2008
Skills
Executive presentations
undefinedAdditional Information
- Held a volunteer position as the chief of design & PR team for Taiwan Fund for Children & Families.
- Serve as volunteer of Taiwan Vision
- Devote to promote Taiwan to the world, and served as the volunteer of 2022 Taiwan Lantern Festival in Kaohsiung
Timeline
Senior Secretary
Paul Wurth International S.A.
11.2020 - Current
Project Secretary
GIS Group
03.2020 - 10.2020
Special Assistant
CDIB Capital Group
08.2019 - 01.2020
Personal Assistant/ Secretary
BnP Paribas Cardif TCB Life Insurance Company
06.2018 - 08.2019
International affairs specialist & PA
Taipei City Government Secretariat
03.2016 - 06.2018
Executive Secretary to Vice Mayor
Taipei City Government
03.2015 - 02.2016
English-Chinese Translator
Central News Agency
04.2014 - 03.2015
Research Assistant
National Chengchi University
08.2013 - 04.2014
Master - translation & interpreting
ChangJung Christian University
09.2008 - 06.2013
Bachelor of Arts - translation & interpreting
Wenzao Ursuline College
09.2006 - 06.2008
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