Summary
Overview
Work History
Education
Skills
Certification
Technical Management Tools
Timeline
Generic

Ho Hsin Chi

Senior Test Engineer
Neihu Dist.

Summary

Results-driven Product and Quality Leader with over 14 years of experience delivering impactful software solutions in IT, finance, and government sectors. Skilled in bridging technical and business requirements, leading cross-functional teams, and overseeing product development from inception to implementation. Proficient in Agile/Scrum methodologies, stakeholder engagement, requirement analysis, and managing the entire product life cycle with precision.

Overview

19
19
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Senior Product Quality Lead

Innova Solutions
01.2019 - Current
  • Led global coordination of QA and development teams, ensuring delivery and sprint alignment.
  • Acted as liaison between product management and engineering for product planning and release execution.
  • Defined and reviewed test strategy, acceptance criteria, and validation approaches across multiple healthcare and payment systems.
  • Mentored junior QA team members, introduced process documentation and best practices.
  • Projects: Change Healthcare Imaging, MPA, IXT, SmartPay 2.0

Engineer in Test

BlueWell Technology
08.2017 - 08.2018
  • Facilitated DevOps coordination by aligning sprint priorities with test coverage and CI/CD goals.
  • Defined testing documentation based on business process flows and conducted traceability matrix setup.
  • Supported test execution and backlog prioritization during delivery reviews.

Test Lead

International Integrated Systems, Inc.
10.2015 - 04.2017
  • Led billing system testing for FET Omni projects, managing defect resolution and test planning.
  • Coordinated cross-functional testing teams and supported UAT with business users.
  • Oversaw daily status reporting and QA sign-off processes.

Senior Test Lead

Blue Technology Corp.
04.2014 - 09.2015
  • Oversaw SIT efforts for telecom billing platform covering prepaid and hybrid systems.
  • Chaired defect triage meetings and ensured delivery milestones were met.

Test Lead

NEC Taiwan
11.2012 - 08.2013
  • Supervised public sector emergency system testing and aligned plans with compliance standards.

Java Engineer

Hitrust Corporation
04.2008 - 04.2009
  • Delivered onsite banking system enhancements and supported production testing and coordination.

Java Programmer

Data Systems Corporation
04.2006 - 04.2008
  • Developed ERP modules and contributed to rollout strategy and unit testing.

Education

Program of Law -

NTU School of Professional Education
01.2011 - 01.2012

Master’s - E-management

ESC Bordeaux
01.2001 - 01.2002

Bachelor’s - French Literature

Fu-Jen Catholic University
01.1996 - 01.2001

Skills

  • Product Lifecycle Management (PLM)
  • Requirements Gathering & User Stories
  • Roadmap Planning & Feature Prioritization
  • Cross-functional Team Coordination
  • Agile/Scrum Product Development
  • Stakeholder Communication
  • QA Strategy & UAT Facilitation
  • Risk Analysis & Change Management
  • Quality planning
  • Quality training
  • Operational excellence
  • Quality management

Certification

TOEIC Score, 925

Technical Management Tools

Java, .NET, Python, Oracle, MSSQL, Sybase, HTML, JavaScript, Windows, Linux (RHEL, SUSE, Ubuntu), JIRA, Confluence, Selenium, HP ALM, IBM RTC, JMeter, Testlink, Lucidchart, Miro, Trello, MS Project, Notion

Timeline

Senior Product Quality Lead

Innova Solutions
01.2019 - Current

Engineer in Test

BlueWell Technology
08.2017 - 08.2018

Test Lead

International Integrated Systems, Inc.
10.2015 - 04.2017

Senior Test Lead

Blue Technology Corp.
04.2014 - 09.2015

Test Lead

NEC Taiwan
11.2012 - 08.2013

Program of Law -

NTU School of Professional Education
01.2011 - 01.2012

Java Engineer

Hitrust Corporation
04.2008 - 04.2009

Java Programmer

Data Systems Corporation
04.2006 - 04.2008

Master’s - E-management

ESC Bordeaux
01.2001 - 01.2002

Bachelor’s - French Literature

Fu-Jen Catholic University
01.1996 - 01.2001
Ho Hsin ChiSenior Test Engineer