Hsiang Chia Li
New Taipei City,Xizhi
Summary
Dedicated HR business partner with a strong focus on aligning HR strategies with organizational goals. Expertise in employment law compliance and risk mitigation drives effective decision-making. Proven ability to foster a positive workplace culture through data analysis and performance metrics. Results-oriented approach ensures successful implementation of company initiatives and programs.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
HR Business Partner
McDonald's
Taipei, Zhongzheng
10.2024 - Current
- Built HR understanding of business objectives and strategies for alignment.
- Promoted regular feedback mechanisms and continuous improvement strategies, enhancing employee engagement and satisfaction.
- Handled complex employee relations issues, resolving conflicts to support a positive workplace.
- Coordinated employment law compliance initiatives, minimising legal risks and safeguarding organisational interests.
- Partnered with legal team on policies, compliance concerns, grievances, and complaints.
- Reviewed HR metrics and reports to inform strategic decisions and streamline processes.
- Worked with departments on cross-functional initiatives to strengthen teamwork and cohesion.
- Planned and delivered HR projects from start through completion on time and budget.
Personal Assistant to the CEO
RT-Mart Head Office
Taipei, Neihu
01.2024 - 09.2024
- Tracked CEO-assigned tasks, providing daily progress updates and detailed status changes to ensure alignment with priorities.
- Coordinated internal tasks and external partners, enhancing operational efficiency and ensuring seamless project execution.
- Managed cross-department projects, keeping timelines aligned with corporate objectives.
- Developed structured project materials and presentations, streamlining content organisation for stakeholder engagement.
- Directed brand promotion and public relations, welcoming key guests and handling correspondence.
HR Coordinator
RT-Mart Head Office
Taipei, Neihu
07.2020 - 01.2024
- Conducted employee engagement surveys using NPS, identifying areas for improvement to enhance employee satisfaction and company reputation.
- Monitored understanding of company goals among staff and delivered 100% understanding within 1 year.
- Oversaw management of employee Google accounts and access rights and resolved G Suite issues quickly.
- Coordinated cross-departmental and international corporate communications, enhancing alignment between retail headquarters and Europe divisions.
- Delivered internal project execution support, ensuring consistent and smooth project delivery.
- Analysed partner needs through data and coordinated with departments on project alignment.
- Collaborated with IT to transition the French system to Taiwan with zero errors.
- Ran regular store audits to maintain and monitor display standards.
- Monitored product displays during major holidays and arranged sales-area layouts.
- Verified store preparations on time to support strong overall sales growth over 20%.
Digital Marketing Strategist
Playsee
Taipei, Nangang
08.2019 - 07.2020
- Managed digital marketing strategies for technology company, enhancing campaign performance through daily tracking.
- Tracked and interpreted follower data, driving growth over 30%.
- Created and scheduled engaging posts for social media platforms of startup software accounts, increasing audience engagement.
- Planned and edited content for marketing strategies, streamlining production workflows.
Intern
Institute for Information Industry
Taipei, Da'an
07.2018 - 11.2018
- Coordinated email exchanges with international enterprises across five countries to enhance collaboration.
- Translated essential documents for the Ministry of Culture with accurate terminology.
- Prepared background briefs to support international relations tasks for a foundation.
- Prepared materials, set up spaces, and took notes to facilitate effective meetings.
- Participated in community outreach programmes, representing the company and strengthening community relations.
Education
Master of Business Administration - Business Administration Credit Program
National Taiwan University
Taipei, TPE01-2024
Bachelor of Arts - Political Science
Soochow University
Taipei City, Taiwan06-2019
Exchange Program - Political Science
Sciences Po Lyon
France06-2018
Skills
Employment law compliance
Employee relations
Performance management
Policy implementation and analysis
Cross-functional collaboration
Conflict resolution strategies
Strategic alignment and improvement
Problem-solving and strategy
Digital communication
- Strategic communication
- Cross-cultural communication
- Communication strategies and team building
- HRIS recruitment
Certification
- Certified Labor Insurance, Health Insurance and Labor Standards Act Manager (中華人事主管協會 / CHRMA)
Languages
Chinese (Mandarin)
First Language
French
Advanced
C1
English
Proficient
C2
Accomplishments
IELTS 7.0
DELF C1
Timeline
HR Business Partner
McDonald's
10.2024 - Current
Personal Assistant to the CEO
RT-Mart Head Office
01.2024 - 09.2024
HR Coordinator
RT-Mart Head Office
07.2020 - 01.2024
Digital Marketing Strategist
Playsee
08.2019 - 07.2020
Intern
Institute for Information Industry
07.2018 - 11.2018
Master of Business Administration - Business Administration Credit Program
National Taiwan University
Bachelor of Arts - Political Science
Soochow University
Exchange Program - Political Science
Sciences Po Lyon