Hsiang Chia Li
CEO Executive Assistant
Summary
- Over four years of experience in the retail industry
- Possess certifications in Management and Human Resources
- Proficient language skills
Overview
6
6
years of professional experience
2
2
Certifications
Work History
CEO Executive Assistant
RT-Mart Head Office
1 2024 - Current
- Executed CEO-assigned tasks with thorough tracking and detailed progress reporting
- Compiled, organized, and supported the development of project materials and presentations
- Oversaw and propelled the progress of cross-departmental projects, ensuring alignment with corporate objectives
- Coordinated internal cross-functional tasks and external collaborations to ensure seamless operations
- Led brand promotion and public relations initiatives, including the reception of key guests and management of correspondence.
Communication Specialist
RT-Mart Head Office
07.2020 - 01.2024
- Executed cross-departmental and international corporate communications, focusing on collaboration with the headquarters of Auchan Retail and its European divisions
- Ensured smooth execution of internal projects
- Established and monitored display standards through regular store audit programs
- Planned and conducted employee engagement surveys (NPS), enhancing the company's image and employee satisfaction, resulting in a company-wide score improvement of over 30 points
- Identified the needs of internal partners through data analysis and communication, collaborating with various departments to ensure projects aligned with the company's overall objectives
- Achieved 100% understanding of company goals within one year
- Managed employee Google accounts, providing quick solutions to G Suite issues
- Collaborated with the IT department to transition the French system to Taiwan, achieving a zero-error outcome
- Regularly monitored and strategically arranged product displays in sales areas during major holidays and sales periods
- Ensured all stores completed preparatory work on time, leading to exceptional sales performance with an overall growth of over 20%.
Digital Marketing Strategist
Playsee
08.2019 - 07.2020
- Managed digital marketing strategies for a technology company
- Served as the dedicated Social Media Manager for startup software accounts, expertly managing official accounts, meticulously tracking and interpreting data, resulting in a growth of over 30% in followers
- Conceptualized and planned innovative content, executing marketing strategies through editing and production.
International Relations Associate (Internship)
Institute for Information Industry
07.2018 - 11.2018
- Assisted in international relations tasks for a foundation
- Translated essential documents on behalf of the Ministry of Culture
- Communicated and coordinated with international enterprises from five different countries via email
- Curated a comprehensive three-day cultural itinerary for foreign dignitaries, showcasing the essence of Taiwan.
Education
Bachelor of Arts - Political Science
Soochow University
Taipei City, Taiwan 04.2001 -
Exchange Program - Political Science
Sciences Po Lyon
France 04.2001 -
Certification
Certificate of Completion for the Graduate Program in Management, National Taiwan University
Languages
Chinese (Mandarin)
Native language
DELF (憑) C1
Advanced
C1
English
Proficient
C2
Accomplishments
IELTS 7.0
DELF C1
Timeline
Certificate of Completion for the Graduate Program in Management, National Taiwan University
06-2024
Human Resource Management Certification
06-2022
Communication Specialist
RT-Mart Head Office
07.2020 - 01.2024
Digital Marketing Strategist
Playsee
08.2019 - 07.2020
International Relations Associate (Internship)
Institute for Information Industry
07.2018 - 11.2018
Bachelor of Arts - Political Science
Soochow University
04.2001 -
Exchange Program - Political Science
Sciences Po Lyon
04.2001 -
CEO Executive Assistant
RT-Mart Head Office
1 2024 - Current
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