Hsiang Yu Lin
International Desk Officer
Taipei City
Summary
-With 5+ years of strong performance in the banking sector, currently serving as an International Desk Officer at CTBC Bank.
-Specialize in overseeing and managing CTBC's overseas subsidiaries and branches, ensuring streamlined operations and alignment with corporate standards across regions.
-Experienced in facilitating cross-departmental communication and coordinating management meetings for overseas operations.
-Background includes roles as Chairman's Secretary at CTBC Bank, Executive Secretary at Texas Instruments, and Hotel Receptionist at Mandarin Oriental Taipei.
-Skilled in Microsoft Office, Global Operations Management, and Coordination.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
International Desk Officer
CTBC Bank
2 2022 - Current
- Coordinating and organizing management meetings for overseas operations
- Driving project management initiatives
- Tracking key issues and reporting to external management
- Facilitating cross-departmental communication and coordination
CTBCI's Chairman Secretary
CTBC Bank
02.2019 - 02.2022
- Scheduling appointments, meetings, travel arrangements and reservations as needed
- Providing administrative support to the Chairman and managing other tasks as assigned by the Chairman
- Managing the annual budget, documenting expenses and submitting reports
- Supporting and facilitating the completion of CTBCI official documents
Executive Secretary
Texas Instruments
06.2018 - 02.2019
- Greeting visitors and determining whether they should be granted access to specific individuals
- Organizing events, including the Year End Party
- Managing the daily/weekly/monthly agenda and arranging new meetings and appointments
- Receiving & screening phone calls, and redirecting them when appropriate
Hotel Receptionist
Mandarin Oriental Hotel Group
03.2017 - 05.2018
- Registering and processing guests and their assigned rooms
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Responding to clients' complaints in a timely and professional manner
Education
Bachelor's degree - Applied Foreign Languages
Tatung University
Taipei City, Taiwan 09.2012 - 06.2016
Exchange Semester -
Technische Hochschule Nürnberg Georg Simon Ohm
Nuremberg, Germany 05.2015 - 09.2015
Skills
Global Operations Management
Cross-departmental Communication
Organization Skills
Multitasking
Event Planning & Coordination
Project Management
Meeting Coordination
Administrative Assistance
Timeline
CTBCI's Chairman Secretary
CTBC Bank
02.2019 - 02.2022
Executive Secretary
Texas Instruments
06.2018 - 02.2019
Hotel Receptionist
Mandarin Oriental Hotel Group
03.2017 - 05.2018
Exchange Semester -
Technische Hochschule Nürnberg Georg Simon Ohm
05.2015 - 09.2015
Bachelor's degree - Applied Foreign Languages
Tatung University
09.2012 - 06.2016
International Desk Officer
CTBC Bank
2 2022 - Current
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