HSIAO Ya Hui
Patent Specialist
Hsinchu County,HSZ
Summary
Proven Administrative Assistant with a track record of enhancing office operations and client relations at JOU AND JOU Patent Office. Excelled in data entry and document control, boosting team productivity. Skilled in fostering professional relationships and adept at maintaining strict confidentiality.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
JOU AND JOU Patent Office
02.2022 - 07.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Patent Administrator
Lee and Li, Attorneys-at-Law
04.2013 - 04.2021
- Coordinated foreign filings for international patents, enabling clients to protect their inventions globally.
- Coordinated effectively with other departments to facilitate seamless integration between legal and technical aspects of clients'' patent applications.
- Assisted in managing a large portfolio of patents, ensuring proper maintenance fees were paid and deadlines met.
- Streamlined patent application processes by implementing efficient organizational systems and document management techniques.
- Maintained accurate internal records on the status of each patent application, optimizing communication and planning within the team.
- Maintained up-to-date knowledge on TIPO regulations, providing accurate guidance to clients throughout the patent application process.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Contacted clients to schedule appointments and discuss progress of cases.
- Contributed to successful patent prosecution outcomes through diligent monitoring of timelines and deadlines.
- Enhanced communication between inventors, legal teams, and the TIPO with timely correspondence management.
Administrative Assistant
JOU AND JOU Patent Offices
07.2007 - 04.2013
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Education
Bachelor of Arts - Japanese
Tamkang University
New Taipei, Taiwan 04.2001 -
Skills
Office administration
Administrative support
Data entry
Document control
Calendar management
Internal communications
Documentation and control
Timeline
Administrative Assistant
JOU AND JOU Patent Office
02.2022 - 07.2022
Patent Administrator
Lee and Li, Attorneys-at-Law
04.2013 - 04.2021
Administrative Assistant
JOU AND JOU Patent Offices
07.2007 - 04.2013
Bachelor of Arts - Japanese
Tamkang University
04.2001 -
Similar Profiles
Ricardo UgazRicardo Ugaz
Budget Manager and Admin. Assistant at U.S. Patent and Trademark Office, Lima Reg. OfficeBudget Manager and Admin. Assistant at U.S. Patent and Trademark Office, Lima Reg. Office
Liam CaseyLiam Casey
Patent Examiner at United States Patent and Trademark OfficePatent Examiner at United States Patent and Trademark Office
Antonio WakefieldAntonio Wakefield
Technical Support Specialist at United States Patent and Trademark OfficeTechnical Support Specialist at United States Patent and Trademark Office