Hsin Hui Huang
Taip,Taiwan
Summary
Results-driven professional with expertise in data analysis, business intelligence, and process automation, leveraging Python, VBA, and Excel to optimize operations and drive growth. Skilled in sales forecasting, market research, and competitive analysis to support strategic decision-making. Strong background in client and vendor management, customer engagement, and data-driven business reporting. Adept at developing innovative solutions to streamline processes and enhance productivity. Currently expanding expertise in e-commerce and digital business growth to support cross-border operations. Focused on achieving measurable business outcomes and driving continuous improvement.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work history
Officer
E. sun bank
Taipei, Taipei City
07.2011 - 02.2013
- Handled FX, Swap, and Bond settlements, ensuring accurate processing and compliance with DVP, BCSS, and RTGS methods
- Collaborated with internal teams and external counterparties to resolve discrepancies and ensure timely settlement
- Collaborated with colleagues for effective teamwork.
- Analysed KPIs to establish areas in need of improvement.
Associate
DBS Bank (Taiwan) Limited
Taipei City, Taiwan
03.2023 - 02.2025
- Managed cross-border settlement and payment processes, ensuring timely and accurate execution for international clients, leading to improved operational efficiency.
- Collaborated with external vendors and internal teams to streamline workflows, implement digital transformation initiatives, and optimize transaction processes, reducing processing errors and enhancing accuracy.
- Developed Python- and VBA-based automation tools to improve reporting accuracy and data analysis, supporting business decision-making and performance monitoring.
- Analyzed financial data and market trends, identifying growth opportunities and process inefficiencies, which contributed to enhanced operational performance—skills applicable to e-commerce and business strategy optimization.
- Created effective communication strategies to engage internal stakeholders, ensuring operational alignment with business goals and improving client satisfaction.
- Established strong partnerships with internal and external stakeholders, ensuring that settlement and payment services aligned with compliance standards and international regulations.
- Deep knowledge of cross-border transactions, payment processing, and compliance requirements, with the ability to apply best practices to e-commerce payment workflows.
- Led and successfully completed multiple automation and process optimization projects, ensuring on-time implementation and measurable efficiency improvements.
- Highly adaptable to new business environments and continuously learning about cross-border e-commerce, Amazon Marketplace, and data-driven business growth strategies.
Education
Bachelor - Communication and Information Science
Kainan University
Taoyuan City, Taoyuan 09.2007 - 06.2011
Skills
✔ Data Analysis & Business Intelligence – Python, SQL, Excel (Power Query, Pivot Tables), KPI tracking, revenue performance analysis
✔ Process Automation & Operational Efficiency – VBA, Python automation, workflow optimization, data-driven reporting
✔ Sales Performance & Growth Strategy – Sales forecasting, A/B testing, trend analysis, customer insights
✔ Market Research & Competitive Analysis – Consumer behavior analysis, industry trend tracking, benchmarking
✔ Cross-Border Transactions & Compliance – International payment processing, settlement operations, financial regulations
✔ Microsoft Office Suite – PowerPoint, Excel, Word
✔ Client & Vendor Relationship Management – B2B partnership, account servicing, stakeholder negotiation
✔ Customer Engagement & Retention – Client success strategy, issue resolution, service improvement
✔ Presentation & Business Reporting – Data storytelling, business intelligence reporting, executive communication
✔ Leadership & Problem-Solving – Strategic thinking, decision-making, cross-functional collaboration
✔ E-commerce & Digital Business Growth – Currently learning Amazon Marketplace operations, FBA logistics, and advertising strategies to better support cross-border e-commerce sellers
Custom
- Comprehensive knowledge of settlement and payment operations for trading transactions.
- Strong understanding of Taiwan's financial services regulations and compliance requirements.
- Proven ability to optimize settlement processes, align operations with business goals, and enhance client satisfaction.
Personal Information
Gender: Female
Languages
English
Advanced
Timeline
Associate
DBS Bank (Taiwan) Limited
03.2023 - 02.2025
Officer
E. sun bank
07.2011 - 02.2013
Bachelor - Communication and Information Science
Kainan University
09.2007 - 06.2011
Similar Profiles
Mabel BrinkMabel Brink
International Customer Service Representative at First Citizens BankInternational Customer Service Representative at First Citizens Bank
ANAS UMAR MUHAMMADANAS UMAR MUHAMMAD
Non-interest Banking Officer at Sun Trust Bank Nigeria LimitedNon-interest Banking Officer at Sun Trust Bank Nigeria Limited
SPENCER STURGILLSPENCER STURGILL
Relationship Banker at Bank of Sun PrairieRelationship Banker at Bank of Sun Prairie
ChiaHung ChenChiaHung Chen
Resident doctor at National Taiwan University HospitalResident doctor at National Taiwan University Hospital
LIN JOHNSONLIN JOHNSON
Project Manager Engineer at Positivo Tecnologia S.A. Taiwan BranchProject Manager Engineer at Positivo Tecnologia S.A. Taiwan Branch