HSUAN-CHI HUANG
Store Manager
Hsinchu
Overview
2
2
years of professional experience
Work History
Store Manager
IPoke
09.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Prepare meals quickly and correctly.
- Grocery shopping.
- In-store equipment repair.
Deputy Store Manager
PokéPoké Xida Store
09.2023 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures. Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Prepare meals quickly and correctly.
- Month-end inventory.
- In-store equipment repair.
- Deposit daily turnover into company account after settlement.
- Grocery shopping.
- Ingredients preparation.
Part Time
PokéPoké Jinshan Store
03.2023 - 06.2023
- Completed point of sale opening and closing procedures.
- Prepare meals quickly and correctly.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Ingredients preparation.
Education
Bachelor of Arts - Social Psychology
Shih Hsin University
Taipei City 04.2001 -
Skills
Customer service
Employee training
Store merchandising
Team development
inventory management
Timeline
Store Manager
IPoke
09.2024 - Current
Deputy Store Manager
PokéPoké Xida Store
09.2023 - 09.2024
Part Time
PokéPoké Jinshan Store
03.2023 - 06.2023
Bachelor of Arts - Social Psychology
Shih Hsin University
04.2001 -