HUI-LING LIU

• Drive project risk assessment, customer communication, manpower planning, process optimization, budget control, operation and escalation management to achieve project KPI target
• Optimize cross-function process and close loop to achieve organization synergy and drive department resolution program
• Support Product lead execute POC(proof of concept), benchmark

Achievements

• Lead department to achieve award in Delta Knowledge Management Contest and implemented into system to increased product efficiency by 10%
• Enhance project RFQ and 2nd source verification by optimizing working processes

• Lead TQP schedule for project completion that effectively allocates resources to the activities
• Inspected both in-house and outside clients, responsible for gathering analytics, assembling reports, and creating client presentations
• Ensured consistent delivery of high-quality products by closely supervising production teams throughout manufacturing processes

Achievements

• 10% company revenue growth by 2020 through Tesla factory build-up program

• Sustain customer satisfaction for Dell Global Repair Center by collaboration with world-wide 4 service factories
• Lead organization projects from customer and internal sustaining requests, business analysis, resource coordination, project execution and KPI review

Achievements

• Responsible for designing global service dashboard and insights, resulting in 15% increase in customer satisfaction

• Responsible for Cray/Cavium server project in terms of material readiness and cost management
• Coordinated the transition of pilot run server samples and arranged shipments

Achievements

• Ensure timely readiness for server project safe launch in accordance with business requirement