I-Cheng Tseng
Senior Coordinator
Taipei
Summary
Experienced Senior Marketing and Sales Coordinator adept in market planning, forecasting, operations management, and business expansion within the recycling energy sector. Furthermore, possessing a robust understanding of labor employment law and immigration law. Renowned for my accountability, efficiency, and collaborative ethos, I thrive in team environments, actively contributing to enhanced productivity through knowledge sharing and proactive issue resolution. I am eager to leverage my skills and expertise in senior or managerial capacities within dynamic start-up ventures dedicated to advancing sustainable energy solutions.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior Sales & Marketing Coordinator
Siam Cement Group International Corp., Co.
01.2020 - Current
- Spearheaded the exploration of lucrative business opportunities in new product development, services, and market expansion initiatives
- Held accountable for overseeing the Recycling business segment, encompassing recycling paper, glass cullet, steel scrap, as well as building materials such as fiber cement board, gypsum board, plastic board liner, and ceramic tiles, alongside managing commodity trade in native tapioca starch
- Delivered meticulous market demand planning and monthly sales analysis reports to top management at the headquarter, offering invaluable insights to inform strategic decision-making processes
- Led negotiations for all contracts and volumes with prospective clients, adeptly determining strategies for quotes and claim settlements, thereby maximizing revenue and ensuring client satisfaction
- Led ISO internal audits, ensuring compliance with ISO 9001 certification
Sales & Marketing Coordinator
Siam Cement Group International Corp., Co.
12.2018 - 12.2019
- Managed global sourcing initiatives for recycling products and meticulously monitored all shipments to guarantee punctual delivery and supply chain efficiency
- Oversaw key accounts for major paper mill clients across India, Thailand, and Vietnam, ensuring optimal customer satisfaction and retention.
Marketing Communication Manager
Taipei Sightseeing Bus
03.2018 - 11.2018
- Conducted quarterly sales reviews in collaboration with the Taipei Tourism Bureau, ensuring alignment with Budgetary targets and Optimizing net sales returns.
- Conducted quarterly sales reviews in collaboration with the Taipei Tourism Bureau, ensuring alignment with Budgetary targets and Optimizing net sales returns.
- Engaged in the forecasting process alongside the business department team, coordinating closely with the operations team to enhance forecast accuracy and operational efficiency.
Project Coordinator
Taipei Awesome
01.2016 - 12.2016
- Engaged in consultancy pertaining to immigration law and employment law, providing expertise on matters such as the Principle of Employment Service Certificate (Level B) and offering solutions to customer inquiries and issues
- Administered operations related to the Immigration Department, ensuring compliance and efficiency in processes
- Facilitated expatriate support initiatives, including event organization and customer onboarding assistance, aimed at enhancing the experience of our clientele.
Sales and Research Analyst Intern
Molkem Chemicals
07.2014 - 10.2015
- Mitigating cultural barriers to facilitate smooth deal closure through effective communication
- Focused on market expansion in Taiwan, Mainland China, and South Korea, successfully securing a USD 20,000 deal in the second month, a milestone as the first intern to do so.
Senior Sales Consultant
Mercuries Life Insurance Company
02.2011 - 06.2014
- Facilitated monthly onboarding training sessions particularly in Insurance law and product analysis orientations for company personnel, ensuring a thorough understanding of offerings and procedures.
- Engaged in client inquiries, providing comprehensive advice on the enduring advantages of financial packages.
- Attained top three sales performance rankings out of 150 employees in both 2012 and 2013, reflecting a consistent track record of exceptional sales achievement.
Education
MBA (International Business Management) -
Fu Jen Catholic University
09.2013 - 05.2016
Bachelor of Arts (Eng Lit) - undefined
Fu Jen Catholic University
09.2007 - 05.2013
Skills
Global sourcing and Marketing
Timeline
Senior Sales & Marketing Coordinator
Siam Cement Group International Corp., Co.
01.2020 - Current
Sales & Marketing Coordinator
Siam Cement Group International Corp., Co.
12.2018 - 12.2019
Marketing Communication Manager
Taipei Sightseeing Bus
03.2018 - 11.2018
Project Coordinator
Taipei Awesome
01.2016 - 12.2016
Sales and Research Analyst Intern
Molkem Chemicals
07.2014 - 10.2015
MBA (International Business Management) -
Fu Jen Catholic University
09.2013 - 05.2016
Senior Sales Consultant
Mercuries Life Insurance Company
02.2011 - 06.2014
Bachelor of Arts (Eng Lit) - undefined
Fu Jen Catholic University
09.2007 - 05.2013
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