Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

I-CHING CHANG

Taichung City

Summary

Dynamic and results-oriented professional with a proven track record at SANE JEN INDUSTRIAL CO., LTD., enhancing brand visibility through effective social media marketing and improving customer engagement. Skilled in teamwork and collaboration, adept at identifying target audiences, and excelling in adaptability. Demonstrated success in driving sales and exceeding goals at UNIQLO, showcasing reliability and attention to detail.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Overseas Sales and Marketing Assistant

SANE JEN INDUSTRIAL CO., LTD.
04.2018 - Current
  • Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
  • Coordinated trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
  • Optimized company website content for better search engine visibility, increasing organic traffic levels.
  • Collaborated with design team to create visually appealing promotional materials that effectively communicated product benefits.
  • Generated leads and nurtured prospects to increase conversion rates with personalized email marketing initiatives.
  • Demonstrated willingness and interest in learning new tasks and skills.

Retail Sales Associate

UNIQLO JAPAN
07.2017 - 03.2018
  • to handle all the sales tasks at a UNIQLO store.
  • be handling customer service, guidance, cashiering, sorting products, replenishing stock, cleaning, hemming with a sewing machine, helping with fitting, etc.

Visual Associate

UNIQLO USA
05.2016 - 06.2016

• Provide a consistent customer experience by maintaining brand standards for visual presentation, cleanliness, and organization throughout the store.
• Ensure all merchandise is represented on the floor in full size runs and proper signage is present.
• Partner with management to prepare for and implement seasonal merchandising presentations and new visual merchandising initiatives.
• Partner with store management team to monitor merchandise sell through and replenishment utilizing sales reports.
• Create visually appealing and brand appropriate displays to drive sell through and react to the needs of the business in the store.
• Adjust lighting to highlight merchandise and displays per company standard.

Retail Sales Associate

UNIQLO USA
08.2015 - 05.2016
  • Meet and exceed sales goals.
  • Be knowledgeable of fitting room standards and assist when needed.
  • Act as cashier when required by following cashier protocol.
  • Assist management to identify and resolve issues in the store.
  • Provide product and brand knowledge to customers
  • Follow all company policy and procedures & notify management of any infractions.
  • Assist with special projects as assigned by management.

Education

Bachelor of Science - Finance

Bentley University
Waltham, MA
05.2015

Associate of Arts - Business

Bunker Hill Community College
Boston, MA
05.2013

Skills

  • Performance Tracking
  • Target Audience Identification
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Reliability
  • Adaptability and Flexibility
  • Problem-solving aptitude

Certification

  • Certified MICE Professional - December 5, 2022 to December 4, 2027

Languages

Chinese (Mandarin)
Native language
English
Intermediate
B1
Japanese
Elementary
A2

Timeline

Overseas Sales and Marketing Assistant

SANE JEN INDUSTRIAL CO., LTD.
04.2018 - Current

Retail Sales Associate

UNIQLO JAPAN
07.2017 - 03.2018

Visual Associate

UNIQLO USA
05.2016 - 06.2016

Retail Sales Associate

UNIQLO USA
08.2015 - 05.2016

Bachelor of Science - Finance

Bentley University

Associate of Arts - Business

Bunker Hill Community College
  • Certified MICE Professional - December 5, 2022 to December 4, 2027
I-CHING CHANG