ChihHan Tseng
Program Quality Assur Engineer
Taichung,Taiwan
Summary
Experienced F-16 military program quality assurance engineer with almost 5 years of experience in aviation manufacturing industry. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Military Program Quality Assurance Engineer
Aerospace Industrial Development Corporation
Taichung , Taiwan
12.2017 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in management meetings, recorded notes and created action plans.
- Used coordination and planning skills to achieve results according to schedule.
- Carried out day-to-day duties accurately and efficiently.
- Created plans and communicated deadlines to complete projects on time.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to senior leadership.
- Prepared variety of different written communications, reports and documents.
- Used Microsoft Word and other software tools to create documents and other communications.
- Developed team communications and information for meetings.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked with production engineers to improve efficiency.
- Read, review and approve all quality management plan, assessment and procedures written by quality or other departments.
- Responsible of quality to Lockheed Martin Taiwan F-16 modification program, working to eliminate and reduce quality issues.
Education
Bachelor Engineering - Aeronautical Engineering
NaJonal Formosa University
Yunlin County, Taiwan 09.2013 - 06.2017
No Degree - Summer Aviation Maintenance Program
British Colombia Institute of Technology
BC, Canada Skills
Organizational and multitasking ability
undefinedCertification
ISO9001:2015 Quality Management Systems Auditor/Leader Auditor Training - 28 September, 2018
Timeline
ISO9001:2015 Quality Management Systems Auditor/Leader Auditor Training - 28 September, 2018
09-2018
AS9100:2016 Internal Auditor Training - 21-22 September, 2018
09-2018
Military Program Quality Assurance Engineer
Aerospace Industrial Development Corporation
12.2017 - Current
Bachelor Engineering - Aeronautical Engineering
NaJonal Formosa University
09.2013 - 06.2017
No Degree - Summer Aviation Maintenance Program
British Colombia Institute of Technology
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