Ivy Hsu
HR Technology & HXM Transformation Advisor
Taipei City,TPE
Summary
Senior HCM Solution Advisor with over 6 years at SAP and 10+ years of consulting experience across global firms. Adept at leading HRIS transformation projects utilizing SAP SuccessFactors and Business AI. Proven ability in aligning HR strategies with business objectives through cloud integration, data-driven insights, and a commitment to diversity and inclusion.
Overview
16
16
years of professional experience
4
4
Certificates
2
2
Languages
Work History
HCM & SuccessFactors Senior Solution Advisor, APJ
SAP
06.2019 - Current
Led regional HRIS transformation initiatives across APJ, integrating SAP SuccessFactors modules with advanced reporting workflows to enhance strategic visibility and operational efficiency.
Collaborated with C-level stakeholders and cross-functional teams to resolve complex organizational challenges, ensuring alignment between system capabilities and business priorities.
Championed Diversity, Equity & Inclusion (DEI) programs, coaching HRBPs and reinforcing talent strategies that reflect core organizational values.
Key Achievements:
- Doubled customer base and Annual Contract Value (ACV) within 3 years through targeted cloud-based HR solutions.
- Winner’s Circle 2021–2023: Recognized for delivering forward-thinking and impactful HR innovations.
Assistant Manager, HR Planning Division
Nan Shan Life Insurance Co., Ltd
10.2018 - 06.2019
- Strategic HRIS specialist leveraging data-driven insights to support leadership in workforce planning, data quality monitoring, and system optimization across global HR platforms including SAP SuccessFactors and Power BI.
Assistant Manager
KPMG
09.2014 - 09.2018
- Led cross-functional teams in operational improvement initiatives and end-to-end bid/proposal development, ensuring alignment with global HR transformation strategies.
- Provided strategic advisory on aligning talent structures with business outcomes, integrating process optimization and data governance principles.
- Completed Lean Six Sigma Green & Black Belt training, applying methodologies to drive efficiency and team performance within consulting projects.
Associate Supervisor
Hitachi
10.2010 - 08.2014
- Provided operational HR support with a focus on workforce data consistency, process optimization, and organizational development. Collaborated with internal stakeholders to maintain accuracy across HR systems and contributed to local-global data alignment initiatives.
Project Control Coordinator (Internship Program)
Foxconn
11.2009 - 10.2010
- Participated in enterprise-level project planning and coordination, supporting data flow design, process alignment, and operational execution for large-scale system initiatives. Facilitated communication across departments to ensure on-time delivery and quality outcomes.
Education
Master's Degree - Human Resources Management and Services
National Sun Yat-Sen University
TaiwanSkills
Certification
SAP Certified Associate - Positioning SAP Business Suite via SAP SuccessFactors HCM
Timeline
HCM & SuccessFactors Senior Solution Advisor, APJ
SAP
06.2019 - Current
Assistant Manager, HR Planning Division
Nan Shan Life Insurance Co., Ltd
10.2018 - 06.2019
Assistant Manager
KPMG
09.2014 - 09.2018
Associate Supervisor
Hitachi
10.2010 - 08.2014
Project Control Coordinator (Internship Program)
Foxconn
11.2009 - 10.2010
Master's Degree - Human Resources Management and Services
National Sun Yat-Sen University
Languages
- Mandarin (Native)
- English (Fluent)
特色&價值
- 堅持人類學的細膩觀察與社會學的宏觀視角，致力於探尋問題核心並推動持續成長與變革。
- Passionate about integrating academic insight with AI-driven innovation to co-create long-term value in HR strategy.
Accomplishments
- 2022 HXM Greater China Presales Star
Recognized as a top-performing presales consultant across Greater China for exceptional expertise in HXM solution delivery and client engagement. - 2022 MD Award of the Quarter
Achieved quarterly milestone contributing to strategic revenue growth goals; recognized for outstanding performance aligned with FY22 targets. - 2021 Winners’ Circle of the Year
Awarded for consistently exceeding quarterly sales KPIs for 12 consecutive months, ranking among the top contributors in the region. - 2021 Q4 – Best Value Advisor Team (VAT)
Honored for exceptional presales support and value-driven advisory, delivering tailored HR transformation strategies. - 2021 Q3 – GC MU Deal Champion
Closed Greater China’s largest deal of the quarter with 90% of pipeline conversion before quarter-end; played key role in driving People Analytics adoption. - 2021 Q2 – SAP GC Regional Special Award
“Selling to Giants”: Won one of Taiwan's largest enterprise deals by applying advanced presales psychology and consultative selling approaches.
Personal Statement (Bilingual)
Passionate about integrating academic insight with AI-driven innovation to co-create long-term value in HR strategy.
Software
Oracle Fusion
Oracle Taleo
SAP SuccessFactors
SAP Qualtrics
SAP Litmos
Public Speaking & Engagements
- SAP NOW AI Tour Taiwan (2022, 2023, 2024)
Speaker at SAP’s flagship events in Taiwan, sharing practical applications of AI in HR and business transformation. Topics included real-time workforce insights, talent management, and predictive decision-making. - Acer HR Workshop (2024)
Delivered a live demo of SAP SuccessFactors Business AI, showcasing policy checking with Joule and real-life use cases. Engaged with cross-functional teams to discuss scalable AI solutions. - AI HR Enablement Workshop – SAP Taiwan (2024)
Led an interactive workshop on embedding AI into HR operations using SAP SuccessFactors. Demonstrated how to operationalize AI in recruitment, talent development, and organizational effectiveness. - SAP 2020 Online Forum: Pandemic Business Strategy Series
Speaker and moderator for the session: “Navigating Talent Acquisition and Training in a Fully Online Environment.”
Key outcomes included best practices for online onboarding and capability-building under remote models. - National Sun Yat-sen University Guest Speaker (2023)
Invited to the College of Management to deliver a session on impactful storytelling and employer branding for HR students. - HR Innovation Forum (2022)
Represented SAP at a regional HR forum. Shared insights on the future of talent acquisition, employee engagement, and HR tech adoption.