Dynamic professional skilled in customer relationship management and effective communication. Cultivates positive client interactions to drive satisfaction and loyalty. Dedicated to leveraging insights from customer data to enhance service delivery.
Overview
14
14
years of professional experience
Work History
Assistant Project Manager
Fubon Insurance
Kaohsiung, Taiwan
06.2025 - Current
Casualty Insurance Underwriter
Engineering Insurance Underwriter
Developed marketing strategies to improve customer engagement
Certified External/Internal Lecturer
Representative in Malaysia / Marketing Director
Fubon Insurance/Fubon Resinsurance Labuan
Kuala Lumpur, Malaysia
03.2024 - 06.2025
Coordinated Taiwanese interest business marketing services in Malaysia
Created reinsurance business strategies to strengthen market presence
Senior Specialist
Fubon Insurance
Kaohsiung, Taiwan
09.2018 - 03.2024
Marine Insurance Underwriter
Fire Insurance Underwriter
Managed marketing initiatives and customer service interactions