JACKLYN GAN CHUI CHUI
Summary
Highly organized and proactive Sales Coordinator with over 17 years of experience with a proven ability to manage end-to-end order management, Letter of Credit negotiations, meticulous documentation, client-supplier communication across the Asia-Pacific region. Adept at maintaining accurate sales records, ensuring timely payments, and providing comprehensive support to sales teams to achieve targets. Committed to enhancing customer satisfaction through efficient and precise order fulfilment and communication.
Overview
18
18
years of professional experience
Work History
OFFICER
Mitsubishi Corporation Singapore Branch
01.2008 - Current
- Served as the primary liaison between customers and suppliers, coordinating sales/purchase orders, shipment schedules, documentation, payment settlement, and L/C negotiations.
- Managed the full spectrum of order processing, including order accuracy checks, sending order confirmations, and ensuring adherence to supplier/customer requirements and deadlines.
- Prepared essential sales documentation, such as sales contracts, invoices, and shipping documents.
- Ensured timely verification and accuracy of all required shipping documents, including Bill of Lading, packing lists, Certificates of Origin, FORM D, and insurance applications.
- Checked and ensured acceptability of Customer's Letter of Credit conditions and arranged for timely issuance of shipping instructions.
- Ensured on-time submission of original shipping documents to the bank for LC negotiation, couriered documents to customers, or provided e-documents to customers.
- Handled customer inquiries related to orders, shipping, and delivery timelines.
- Inputted monthly account closing data into the in-house system and issued disbursement instructions to suppliers.
- Monitored and reconciled payment receipts from customers and arranged payments to suppliers.
- Maintained accurate sales records and filing systems, providing necessary reports to the Sales Manager for budget/trade line analysis.
- Liaised with Japan HQ and other country branches.
Admin Executive
Kian Hua Motor Co. Pte Ltd
06.2007 - 08.2008
- Managed purchasing functions, including processing purchase orders, liaising with suppliers, monitoring, following up, and expediting deliveries, and ensuring accurate input of purchase orders into the system.
- Coordinated with shipping lines/agents for freight quotes and bookings.
- Processed payments and remittances to overseas suppliers.
- Monitored and followed up with suppliers on fulfilment discrepancies such as damages, wrong supplies, and short supplies.
- Recorded all payments and receipts daily.
- Responsible for Account Receivable and cash collection on sales transactions.
Education
Bachelor of Economics and Administration (Hons) -
University of Malaya
04.2007
Skills
- Strong organizational and coordination skills
- Proficient in Microsoft Office Suite
- Ability to work well under pressure and meet deadlines
- Resourceful with good attention to details
Availability
11 August 2025
Timeline
OFFICER
Mitsubishi Corporation Singapore Branch
01.2008 - Current
Admin Executive
Kian Hua Motor Co. Pte Ltd
06.2007 - 08.2008
Bachelor of Economics and Administration (Hons) -
University of Malaya
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