Sports
Jacky Huang
Sales Specialist
New Taipei
Summary
Dynamic Sales Specialist and English Teacher with a proven track record at SilverStone Technology Co., Ltd., enhancing customer satisfaction and mastering client relations. Excelled in relationship selling and strategic analysis, boosting sales revenue significantly. Fluent in English and Chinese, adept at interpersonal communication and problem-solving, ensuring customer needs are met with precision.
Tourism management professional with solid track record in driving visitor engagement and operational efficiency. Adept at team leadership and fostering cooperative environments to achieve business goals. Proven skills in strategic planning, customer service excellence, and market analysis. Reliable, adaptable, and focused on delivering exceptional results.
Developed skills in travel coordination and client satisfaction within dynamic tourism environment. Specializes in managing budgets, planning itineraries, and ensuring seamless travel experiences. Seeking to transition into new field, leveraging expertise in organization and customer service.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales Specialist
SilverStone Technology Co., Ltd.
New Taipei, New Taipei
01.2024 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Increased sales revenue by developing and implementing strategic sales plans.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem-solving.
- Customize specialized product for Customer's needs.
- Familiar with international trade.
- Fluent in speaking both English and Chinese
English Teacher
Elite English
New Taipei, New Taipei
09.2022 - 01.2023
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
Education
Bachelor - International Tourism Management
Tamkang University
No.151, Yingzhuan Rd., Tamsui Dist., New Taipei 09.2019 - 01.2024
Skills
Client relations
Inquiry handling
Relationship selling
Needs assessment
Complaint resolution
Customer service and care
Sales strategy development
Strategic analysis
Interpersonal communication skills
Tourism management
Teamwork and collaboration
Food and beverage knowledge
Hospitality
Customer service
Problem-solving
Time management
Tourism development
Certification
Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute.
Interests
Making music
Hiking
Biking
Timeline
Sales Specialist
SilverStone Technology Co., Ltd.
01.2024 - Current
English Teacher
Elite English
09.2022 - 01.2023
Bachelor - International Tourism Management
Tamkang University
09.2019 - 01.2024
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