Jacquelyn Hsu
Associate Director In Sales
Taipei
Summary
Proven track record at Klook and Agoda, driving double digit growth in key markets through strategic leadership and team collaboration. Skilled in optimizing performance and fostering strong business relationships. Passionate about leading high-performance teams to exceed targets and achieve market leadership.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Associate Director
Klook
Taipei
07.2020 - Current
- Acted as Vertical Lead for Taiwan and Thailand Hotel Team. Consistently generated substantial monthly revenue through hotel room bookings, contributing to overall business growth and market leadership.
- Led commercial strategic planning and target setting for managed markets, driving increased profitability through direct supply sourcing.
- Focused on optimizing market performance and aligning BD efforts with revenue goals.
- Supervised and led teams of up to 13 personnel, managing daily performance, training, and development plans to enhance team efficiency and growth.
Senior Market Manager
Agoda
Taipei
10.2016 - 10.2019
- Led a team of 10, overseeing 50% of the country's total net margin.
- Developed and implemented strategic plans that drove consistent double-digit growth in the managed areas by identifying opportunities and exceeding targets.
- Effectively negotiated strategic contracts with hoteliers, managing key accounts to build strong, long-term business relationships, and drive mutual success.
- Recruited, trained, and mentored new team members, fostering a high-performance team culture.
- Certified internal sales skills trainer, delivering quarterly training sessions for the Taiwan Sales Team.
Market Manager
Agoda
Taipei
02.2013 - 10.2016
- Managed 200+ key accounts, achieving over 80% year-over-year growth in room night production.
- Mentored a team of 4 Sales Coordinators, consistently surpassing quarterly acquisition targets of 300 new accounts.
- Spearheaded the recruitment, training, and development of new Sales Coordinators, ensuring seamless onboarding and fostering team growth.
Assistant Market Manager
Agoda
Taipei
02.2012 - 02.2013
- Developed and sustained strategic relationships with 400+ hotel partners, driving long-term collaboration and business growth.
- Optimized hotel performance using data-driven insights and market analysis.
Market Executive
Agoda
Taipei
12.2010 - 02.2012
- Onboarded 100+ new hotel partners quarterly through cold calls and meetings.
- Provided system training and ongoing support to hotel partners.
- Managed inventory, ensured competitive rates, and handled annual account renewals.
Education
Bachelor of Arts - Art in Interdisciplinary Computing And Arts
University of California - San Deigo
San Diego 09.2003 - 06.2006
Skills
Team Collaboration and Leadership
Strategic leadership
Decision-Making
Organizational Development
Languages
Chinese (Mandarin)
Native language
English
Advanced
C1
Timeline
Associate Director
Klook
07.2020 - Current
Senior Market Manager
Agoda
10.2016 - 10.2019
Market Manager
Agoda
02.2013 - 10.2016
Assistant Market Manager
Agoda
02.2012 - 02.2013
Market Executive
Agoda
12.2010 - 02.2012
Bachelor of Arts - Art in Interdisciplinary Computing And Arts
University of California - San Deigo
09.2003 - 06.2006
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