Summary
Overview
Work History
Education
Skills
Teamwork skills
References
Certification
Interests
Timeline
Generic

Jahdel Allen

Computer Science And Information Engineer
Taipei,TPE

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Resourceful and experienced worker offering expertise in customer service, coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience
12
12
years of post-secondary education
3
3
Certifications

Work History

Operations Department Tech Support

Caribbean Credit Card Co-operation (4C's)
St.Kitts, Basseterre
11.2018 - 08.2020
  • Troubleshooting system problems
  • Customer support
  • Embossing Credit and Debit cards
  • Fraud detection
  • Creating New Merchant system terminals for card transactions.
  • Ensured compliance with industry regulations and company policies by maintaining up-to-date knowledge of best practices within the field.
  • Maintained well-organized filing system for both physical and digital documents, ensuring easy access to essential information when needed.
  • Collaborated with cross-functional teams to develop and implement process improvements, resulting in increased productivity.
  • Contributed to positive work environment by fostering collaboration among colleagues through team-building activities and open discussions.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues through effective communication.

Replenisher

Valu Mart IGA
1 2017 - 1 2019
  • Contributed to positive customer experiences by promptly addressing inquiries related to inventory or product location within the store.
  • Maximized shelf space utilization through effective planning and arrangement of merchandise according to sales data insights.
  • Participated in regular department meetings to discuss challenges, opportunities, and strategies for improving overall performance metrics related to replenishment tasks.
  • Maintained optimal product availability with diligent monitoring of stock levels and timely reordering.
  • Assisted in training new team members on replenishment procedures, contributing to a well-equipped workforce.

Agricultural Assistant

Allen's Enterprises
01.2016 - 01.2018
  • Responsible for sowing of seeds
  • Attending to seedlings
  • Planting and fertilizing of crops
  • Reaping harvest
  • Packaging of crops.
  • Increased operational efficiency through meticulous record-keeping of inventory, expenses, and production data.
  • Contributed to sustainable agriculture practices by implementing effective waste management systems.
  • Maintained farm equipment, ensuring proper function and longevity.
  • Improved crop yield by implementing effective planting and harvesting techniques.
  • Assisted in the successful planting of various crops, resulting in a diverse and productive harvest.
  • Cared for livestock by cleaning and disinfecting pens and facilities.

Hydration and Screen Operations Technician

Caribbean Premier League (CPL)
6 2016 - 07.2016
    • Assisted in the storage and distribution of drinks and water for players
    • Operate the Tri-vision screens.
    • Facilitated a smooth handover process at the end of each match break.
    • Drove transport based on current work demands.

Field Operations Officer

St Kitts Cricket Association
1 2016 - 01.2016
    • Painting of grounds as well as field of play
    • Assisting in the decoration of grounds
    • Monitoring screens.
    • Delivered high-quality results by consistently prioritizing tasks effectively and delegating responsibilities to the appropriate team members.
    • Implemented quality control procedures to maintain high standards in field operations while minimizing errors or discrepancies.

Assistant Network Administrator

St.Kitts Mariott Resort
  • Assisting in ensuring that all systems in the casino area were serviced and working
  • Troubleshooting networking issues for the Casino department.
  • Provided technical support to end-users, addressing complex network-related issues quickly and efficiently
  • Diagnosed and resolved hardware and software issues

Education

High School Diploma -

Basseterre High School
Basseterre, St.Kitts
09.2010 - 06.2016

Associate's Degree in Information Technology - Information Technology

Clarence Fitzroy Bryant College
Basseterre, St.kitts
08.2016 - 11.2018

Undergraduate in Computer Science And Information Engineering - Network And Systems

National Dong Hwa University
Hualien, Taiwan
08.2020 - 06.2024

Skills

Teamwork skills

  • Dorm Leader at the Government Summer Youth Camp at Beach Allen School, 2016-01-01, 2017-12-31
  • Traveled to Montserrat and Antigua to participate in the Leeward Islands Cricket tournament representing St. Kitts (Under 19), 2015-01-01, 2015-12-31
  • Traveled to Nevis to play one day matches, 2014-01-01, 2014-12-31
  • Dorm leader for Camp Ezekiel, 2014-01-01, 2017-12-31
  • Worked with second year students in creating drones from scratch for Capstone project, 2016-01-01, 2016-12-31
  • Sound/systems engineer at Mt Carmel Baptist Church, 2014-01-01, Present
  • Taught and worked with children at summer camps, 2016-01-01, 2019-12-31

References

  • Mrs Malvie James, Human Resource Manager, Kajola Kristada
  • Dr. Ricardo Neil, Lecturer, CFBC
  • Clide James, Youth Leader, Mt Carmel Baptist Church

Certification

Career Essentials in Cybersecurity by Microsoft and LinkedIn. Training - Cybersecurity, Information Security Awareness, Threat and Vulnerability Management

Interests

Basketball

Cricket

Fitness

Timeline

English Teaching License (TEFL) Certified

07-2024

Career Essentials in Cybersecurity by Microsoft and LinkedIn. Training - Cybersecurity, Information Security Awareness, Threat and Vulnerability Management

06-2024

Career Essentials in Generative AI by Microsoft and LinkedIn. Training - Computer Ethics, Artificial Intelligence, Generative AI

06-2024

Undergraduate in Computer Science And Information Engineering - Network And Systems

National Dong Hwa University
08.2020 - 06.2024

Operations Department Tech Support

Caribbean Credit Card Co-operation (4C's)
11.2018 - 08.2020

Associate's Degree in Information Technology - Information Technology

Clarence Fitzroy Bryant College
08.2016 - 11.2018

Agricultural Assistant

Allen's Enterprises
01.2016 - 01.2018

High School Diploma -

Basseterre High School
09.2010 - 06.2016

Replenisher

Valu Mart IGA
1 2017 - 1 2019

Hydration and Screen Operations Technician

Caribbean Premier League (CPL)
6 2016 - 07.2016

Field Operations Officer

St Kitts Cricket Association
1 2016 - 01.2016

Assistant Network Administrator

St.Kitts Mariott Resort
Jahdel AllenComputer Science And Information Engineer