James Tsai
Taichung
Summary
Productive Materials Specialist possessing excellent documentation, problem-solving and multitasking abilities. Hardworking individual with 15 years of experience identifying operational requirements, researching new and old materials and assessing usability of materials. In-depth knowledge of supply chain management and materials management protocols and procedures. Methodical SAP SME committed to maintaining accurate stock records and schedules. Diligent and communicative professional with expertise in strategic planning, materials management and quality control. Committed to collaborating with diverse cross-functional teams to maximize employee engagement and meet corporate objectives while supporting hard sales forecasts and inventory planning.
Overview
23
23
years of professional experience
Work History
Regional Material Manager
35
Taichung
11.2008 - Current
- Improved resource allocation to promote efficiency and deadline management.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Understood common material delivery methods using automated vehicles, conveyor belts and rail-guided distribution systems and determined best strategy for products.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
- Managed material flow through plants across global markets in support of lean manufacturing operations and measured cost management.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Coordinated implementation of complete and raw product changes to facilitate successful launch and exceed customer expectations.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Purchased indirect manufacturing supplies, administrative support materials and packaging to comprehensively build multifaceted production lifecycles.
- Worked closely with purchasing team, leveraging power of commodities and materials in outlining trade and distribution agreements.
- Coordinated meticulous order management systems and production lifecycles for comprehensive customer development and satisfaction.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Analyzed market and delivery systems to assess present and future materials availability.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
- Scrutinized purchasing data to identify areas for improvement and cost savings.
- Devised and implemented strategies to optimize purchasing processes and reduce costs.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Identified opportunities to reduce lead times and improve inventory management.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Facilitated resolution of vendor disputes and discrepancies.
- Generated reports on purchasing activities to support management decisions.
- Negotiated pricing and terms with vendors to secure best value for company.
- Assessed areas of service concern and developed improvement plans.
- Developed and tracked metrics to measure supplier performance and cost savings.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
Supply Chain Manager
10
Taipei
04.2004 - 08.2008
- Oversaw demand planning, purchasing, and logistics.
- Supervised [Number] staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Formulated demand planning and generated supply chain management metrics.
- Improved, standardized and documented planning and scheduling processes.
- Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Applied insights of global economics and marketing to implement pricing strategies and channels.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
- Provided supply chain guidance to team of [Number] employees.
- Teamed with sales and marketing teams to confirm that product availability meets customer demand.
- Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
- Monitored supplier performance for compliance with contract terms and quality standards.
- Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Monitored security to protect employees, customers and property.
- Collaborated with manufacturing and supply chain management.
Education
Bachelor of Science - Department of International Business
Tunghai University
Taichung, Taiwan06.1998
Skills
- Waste Reduction
- Operational Efficiency
- Managing Materials
- Inbound Phone Calls
- Company Inventory Oversight
- Corrective Actions
- Transportation Accomodations
- Order Materials Management
- Supplier Oversight
- Material Flow Management
- Disposition Records
Languages
Chinese (Mandarin)
Native language
English
Advanced
C1
Japanese
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Material Manager
35
11.2008 - Current
Supply Chain Manager
10
04.2004 - 08.2008
Bachelor of Science - Department of International Business
Tunghai University
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