Jamie Tsou
Major Account Manager
Hsinchu
Summary
[Now]
As Major Account Manager at Fortinet, I actively explored the in-depth needs of existing customers and developed unexplored customers to increase revenue sources and meet quota . Worked with local partners to acquire and customers, achieving a win-win situation.
[Last Job]
Driven Sales Representative with a proven track record at Genesis Technology, Inc., where expanded the customer base and consistently exceeded sales quotas. Skilled in sales consultation and customer needs assessment, leveraged IT solution knowledge to increase revenue and client satisfaction. Demonstrated ability to build trust-based relationships and deliver exceptional service, enhancing customer loyalty.
[Genesis Technology Awards]
2021 -MVP Sales (GP Goal: NTD 7M/year)
Achievement rate 134%
2022 -MVP Sales (GP Goal: NTD 12M/year)
Achievement rate 322%
2023 -MVP Sales (GP Goal: NTD 25M/year)
Achievement rate 202%
2024 -MVP Sales (GP Goal: NTD 30M/year)
Achievement rate 128% (until September 2024)
[Others]
Palo Alto FY21 Best Performance
Netapp FY21 Best New Customer Development
Genesis FY22 Super Salesperson
Overview
7
7
years of professional experience
2
2
Languages
Work History
Major Account Manager
Fortinet
11.2024 - Current
- Focus on enterprise accounts in the manufacturing and high-tech sectors (including semiconductors, PCB, and IC design companies), driving adoption of cybersecurity solutions such as next-generation firewalls, OT/ICS security, cloud security, and Zero Trust Network Access (ZTNA).
- Build and maintain long-term relationships with C-level executives and IT/InfoSec leaders, supporting global expansion projects by planning security frameworks for factories in Thailand, Mexico, and India.
- Skilled in developing Account Plans, leveraging Gartner MQ insights and competitive analysis to deliver differentiated solutions.
- Experienced in project coordination and cross-functional collaboration, successfully organizing multiple workshops, proof-of-concepts (POCs), and cybersecurity maturity assessments.
- Consistently achieved and exceeded annual sales targets by helping customers strengthen IT and OT security integration and improve overall cyber resilience.
Senior Sales Representative
Genesis Technology, Inc.
08.2019 - 10.2024
- Foucs on manufacturing industry.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Account List：Taiwan Daifuku, UMC , Winbond ,KYEC, PSMC, Walsin Technology,Realtek,CCPG...etc.
Government Employee
Hsinchu City Government
08.2018 - 08.2019
- Tendering and contracting work.
- Civil project management.
- Event planning .
Education
Bachelor of Science - Dept. of Land Economics, Geomatics Program
National Chengchi University (NCCU)
06.2018
Skills
- Customer engagement
- Customer relationship management
- Business development and planning
- Strategic planning
- Partnership development
- Sales forecasting
- Teamwork and collaboration
- Customer service
Personal Information
Timeline
Major Account Manager
Fortinet
11.2024 - Current
Senior Sales Representative
Genesis Technology, Inc.
08.2019 - 10.2024
Government Employee
Hsinchu City Government
08.2018 - 08.2019
Bachelor of Science - Dept. of Land Economics, Geomatics Program
National Chengchi University (NCCU)