Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Jamie Wu

Jamie Wu

Customer Service Representative
New Taipei City

Summary

I was promoted to secretary because of my excellent reporting, data analysis skills, problem-solving skills, communicating across departments and taking a proactive approach to resolving issues.

Overview

9
9
years of professional experience

Work History

Customer Service Representative&Secretary

Richtek Technology Corporation
04.2022 - Current

Customer Service Representative job function

  • Quotation/Sample demand apply
  • Sales forecast maintain and debug
  • Support regular report-POS tracking/Daily Stock&Backlog
  • Schedule arrangement

Secretary job function

  • Manage complex calendars and schedule meetings
  • Effectively across departments to ensure task alignment
  • Process expense reports and track department budgets

Material Planning Specialist

Gigabyte Technology
05.2021 - 04.2022
  • Production material management and planning
  • Enhence material delivery and speed up produce schedule

Customer Service Representative

Arrow Electronics
09.2020 - 04.2021
  • Main customer: Foxconn
  • Order management and shipping arrangement
  • Customer demand forecast management
  • Inventory control and price issue resolve
  • AR tracking and process RMA/ invoice dispute

Customer Service Representative

WT Microelectronics
08.2017 - 07.2020
  • Main customer: Advantech
  • Order management and shipping arrangement
  • Inventory control and price issue resolve
  • AR tracking and process RMA/ invoice dispute

Education

BBA - Economics

Tamkang University
04.2001 -

Skills

Communication Skills

Customer Relationship Management

Microsoft Office

Sap

Oracle ERP

TipTop

Timeline

Customer Service Representative&Secretary

Richtek Technology Corporation
04.2022 - Current

Material Planning Specialist

Gigabyte Technology
05.2021 - 04.2022

Customer Service Representative

Arrow Electronics
09.2020 - 04.2021

Customer Service Representative

WT Microelectronics
08.2017 - 07.2020

BBA - Economics

Tamkang University
04.2001 -
Jamie WuCustomer Service Representative