Accomplished executive with over 10 years of experience in quality management, supplier management, and digital transformation in the electronics, automotive, and consumer products industry. Familiar with quality and management tools and techniques, skilled in risk identification, and experienced in first, second, and third-party audits. Proven track record in leading cross-functional teams to implement innovative solutions that improve operational efficiency and product quality. Expertise in AI solutions, data technology, and digital transformation tools.
Seeking high-level executive management positions such as Chief Quality Officer, Chief Data & AI Officer, and Chief Strategy Officer across various industries.
Achievements:
· Consolidation of Group Verification Operations: Familiar with verification regulations, through the integration of group verification and negotiations with verification companies, achieved cumulative savings of 10 million NTD in verification costs over the past seven years (actual costs decreased by 30-40% compared to pre-integration). Audit operation manpower decreased by 23.26%. In response to the group's diversification and the listing of subsidiaries, led the verification of various products and customer factories within the group (including X-ray, cancer dispensing machines, low-orbit satellite antennas, PLP, etc.), reducing the average verification preparation time from one year to six months, ensuring smooth mass production and shipment.
· Integration and Command of Group Quality Process Operations:
Driven by data to continuously improve and achieve lean production across all business units and factories within the group. YoY (Y2023/Y2022) Key performance indicators include: 34% improvement in cost of poor quality (CoPQ) (855 million USD), 4% improvement in customer ranking (ranking in the top two among 85% of major customer evaluations), 6.4% improvement in VLRR, and 14.8% improvement in FR.
· Revenue Generation through Quality Management: Collaborated with NTHU Executive Vice President Jen-Fu Chien to develop a dynamic specification AI system. This system dynamically adjusts quality control measures and shipping specifications based on product VLRR/FR performance, extending to supply chain material management and promoting a green supply chain. Increased shippable product ratio, leading to revenue growth (material benefits projected to contribute 16.2M NTD in 2024, finished product benefits 1,488M NTD).
· Quality Data Governance: Applied generative AI for large-scale domain knowledge establishment and data cleaning (constructed a knowledge base with 24,273 material entries and cleaned 40% of data from over 2,000 systems) to support no-code development.
Position Description:
· Lead Corporate Quality System & Product Compliance team, focusing on sustainability and data-driven quality management as core principles, to optimize the company's overall quality system while ensuring customer satisfaction.
· Lead Data Technology Platform, developing it with information security and data governance as t foundation for AI development.
Achievements:Integration of Group Supply Chain Quality Management: Enhanced data utilization to optimize development efficiency, material management, and quality:
· Developed a material simulation system, increasing component availability by 40%, reducing supplier material waste and INX procurement costs, becoming Taiwan's first panel manufacturer to receive the WEF Lighthouse Factory certification and be included in the white paper.
· Collaborated with NTHU to develop an intelligent tolerance analysis system, predicting risks in component assembly and reducing supplier’s jig & tool rework on new products by 30% (patent pending).
· Developed an intelligent full-set material platform, streamlining the material information chain and reducing effective material preparation time from 7-10 days to 3-5 days.
· During the COVID pandemic, developed a supplier BI management map, achieving a 98% delivery rate for IC and electronic supply chains through global SQE scheduling and predicting supplier quality and quantity, natural disasters, delivery risks, and price fluctuations.
Position Description:
· Manage and develop global electrical, electronics, and optical supply chain and SQE operations.
· Empowering supply chain transformation with Innovative AI tools, utilize innovative AI tools to enable supply chain transformation. Enhance suppliers' ability in material risk prediction and process optimization, achieving "full production and sales" of materials, reducing material waste and costs, and achieving green supply chain and ESG goals.
QS Period (2015-2016, 2017-2020)
Achievements:
Lead the certification of encompassing a total of 21 factories for automotive quality systems and GM/BMW/AUDI supplier certifications, assisting INX in entering the automotive supply chain.
Position Description:
· Managed global QSA/QPA/GPM audit teams, leading second and third-party audits and certifications to maintain system effectiveness.
· Familiar with standards across various industries, including automotive, medical, aerospace, defense, and electrostatic protection. Qualified auditor in multiple fields.
OQC Period (2014-2015)
Position Description:
· Responsible for product specifications and quality for automotive, mobile phones, and mobile devices.
Achievements:
· Served as project manager for the construction of the HEWI Taiwan facility in the Kaohsiung Science Park, completing the only surface processing production line and testing laboratory in Taiwan that meets automotive fastener standards, and achieving a monthly revenue of 20 million NTD.
· Assisted in industrial upgrading by guiding 7 Taiwanese suppliers to obtain OEM certifications from leading German car manufacturers, leading to a 30% increase in the monthly delivery volume of the Taiwanese supply chain, reaching 84 million pieces.
Position Description:
· Managed Asia-Pacific supply chain, assisting in transformation of supply chain towards high-value-added products and upgrading production lines.
· Responsible for product quality and customer service of Taiwan manufacturing plant, delivering to HEWI headquarters (located in Spaichingen, Germany, the largest automotive fastener manufacturer in Germany) and OEM (MERCEDES, VW Group, Renault, BMW, VOLVO etc.).
Achievement:
· Established the BVCPS Taiwan cosmetic and household chemical product testing line, achieving commissioned testing revenue of 25 million NTD in the first year.
· Formed an independent cross-departmental team to provide one-stop services for high-revenue product lines, set up tableware safety certification, offered international technical support hotlines, increased international commissioning cases, and improved original testing line revenue from 10% to 35% while manpower ratio remained at only 5%.
Position Description:
· Head of Food Contact, Health & Beauty, Restricted Substances, and Stationery Test Lines. Acted as a report signatory and developed testing methods, familiar with consumer product safety regulations and state laws in Europe and the United States.
· Provided technical support for vendors and conducted factory inspections and product inspections commissioned by global retailers/brands (Target, Macy's, McDonald's, Disney, Kroger, ALDI, etc.).
AI Solutions / Digital Transformation
undefinedVDA 6.3 registered auditor
Qualified AI Manager & BI Technology Leader
VDA 6.3 registered auditor
Internal auditor of IATF16949, ISO13485, AS9100, ISO20000, ISO9001, QC080000, ESD S20.20
6 Core Tools (APQP, FMEA, CP, MSA, SPC, PPAP)