Jay TSENG
International Sales & Customer Service Representative /product Planner
Summary
Hi I am Jay. I had work as an International Sales & Customer Service Representative in a Japanese elevator company. Currently, my position is a product planner in semiconductor industry. In my free time, I enjoy watch basketball games, movies and go jogging
Overview
2
2
years of professional experience
1
1
Certificate
1
1
Language
Work History
Product Planner
ST Microelectronic
12.2024 - Current
- Forecasting: Analyzed demand trends and variability to support accurate planning and procurement.
- Planning: Prepared material and capacity plans to meet production and delivery schedules.
- Execution: Monitored work-in-progress (WIP) and tracked shipment status to ensure smooth operations.
- Inventory Management: Maintained optimal inventory levels to balance supply and demand efficiency.
- Order Management: Confirmed delivery schedules and committed accurate lead times to customers.
International Sales & Customer Service Representat
FUJETEC
09.2023 - 04.2024
- Tracked and coordinated international shipment schedules to ensure on-time delivery.
- Translated business documents and corresponded with clients via professional English emails.
- Responded to customer inquiries, prepared quotations, and compiled order details (delivery terms, shipping methods, etc.).
- Managed accounts receivable and followed up on payment statement.
- Created and maintained records in the ERP system for orders and shipments.
- Collaborated with import/export departments to confirm shipping arrangements.
- Coordinated with the procurement team to track material readiness for export.
Education
Bachelor of Arts - Aplied of English
Ming-Chuan University
Taoyuan City, Taiwan 04.2001 -
Skills
1Team Collaboration
Certification
TOEIC GOLD CERFICATE
Languages
English
Full Professional
Hobbies
In my free time, I enjoy watch basketball games, movies and go jogging.
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