Jennifer Chou
Ecommerce Website Project Management Specialist
Summary
Hello, I'm Jennifer, a results-driven and people-focused Project Manager with a demonstrated history of success in leading ASUS eCommerce website projects. With 2 years of dedicated experience, I excel in overseeing project lifecycles, proactively tackling challenges to ensure precise milestone achievement. Proficient in software development workflows, I specialize in utilizing tools such as Jira to streamline project management and foster team synergy. Additionally, with our eCommerce platform leveraging Magento, I bring familiarity with its system operations to optimize project outcomes.
Overview
2
2
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Ecommerce Project Management Specialist
ASUSTeK Computer Inc.
07.2022 - Current
- Coordinate ASUS eShop website project with sales teams, development teams, design teams, executive board and related stakeholders
- Conduct projects with multiple business processes (D2C: B2C/B2B2C)
- Schedule and define priorities maintenance requests development projects across ASUS eCommerce systems globally (Managed countries: US/CA/MX/TW/MY/SG/VN)
- Monitored project progress, perform risk assessments, identify and evaluate alternative solutions
- Responsible for the overall delivery of solutions into the production e-commerce environment
- Establish strong working relationships with key stakeholders by maintaining open lines of communication, demonstrating empathy, and collaborating on mutually beneficial solutions to ensure a smooth implementation of projects/new features
- Coordinate internal resources and manage third-party system integration vendors for flawless execution of projects
Digital Marketing - Project Management Intern
ASUSTek Computer Inc.
7 2021 - 06.2022
- Completed 2 competitor analysis reports for the brand.com commercial website
- Supported the business analysis & coordinated the "Private Store (EDU/EPP) project among stakeholders
- Provided support in preparing status reports regularly to keep stakeholders informed of project status
Social Media Marketing Intern
College Of Foreign Language & Literature In FJU
10.2020 - 01.2021
- Generated 10 copywriting, created over 5 sets of social media graphics, achieving a maximum reach of 2234 people with a single post, resulting in an increase in page likes from 1231 to 1348 within 4 months
- Enhanced skills in social media management, maintenance, and copywriting.
Incoming Global Volunteer - Project Manager
AIESEC In Taiwan (FJU)
08.2019 - 01.2020
- Successfully matched 5 foreign youths to come to Taiwan for "Global Volunteer projects"
- Served as project promotion sales, successfully signing a contract with one Taiwan leisure farm. Proficient in negotiation, CEM/CRM, and leadership
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Facilitated communication between clients and other service providers.
- Developed strong relationships with international counterparts to facilitate cross-cultural learning opportunities for volunteers.
Outgoing Global Volunteer - Project Manager
AIESEC In Taiwan (FJU)
02.2019 - 07.2019
- Successfully matching nearly 10 Taiwanese youths for "Overseas Volunteer Project"
- Served as the host for 4 project briefing sessions and assisted in 2 consultation meetings
- With experience in over 5 campus promotion events and flyer distributions, achieved a conversion rate of over 60% among potential clients
- Possesses strong public speaking and leadership skills, adept at socializing and CEM/CRM
Education
B.A. - Department of Italian Language and Literature
Minor: Department of Advertising & Public Relations
Skills
Project Management
Interpersonal Communication
Software Development Lifecycle
Requirements Consolidation
Business Analysis
Magento
Atlassian software (Jira, Confluence)
Microsoft Office (Word, PowerPoint, Excel)
Certification
Google The Fundamentals of Digital Marketing Certification (03/2021)
Competition Experience
2021 Campus Proposal of PR Competition, Team Leader, Excellence Award
Timeline
Ecommerce Project Management Specialist - ASUSTeK Computer Inc.
07.2022 - Current
Social Media Marketing Intern - College Of Foreign Language & Literature In FJU
10.2020 - 01.2021
Incoming Global Volunteer - Project Manager - AIESEC In Taiwan (FJU)
08.2019 - 01.2020
Outgoing Global Volunteer - Project Manager - AIESEC In Taiwan (FJU)
02.2019 - 07.2019
Digital Marketing - Project Management Intern - ASUSTek Computer Inc.
7 2021 - 06.2022
Fu Jen Catholic University - B.A., Department of Italian Language and Literature