Jerry Wang
Taipei
Summary
Dynamic Senior Product and Business Manager with a proven track record at ATP electronics, excelling in marketing strategy and effective communication. Spearheaded cross-functional teams to drive product development and market penetration, achieving significant business growth. Expert in customer relationship management and project management, consistently enhancing product quality and user satisfaction.
Overview
18
18
years of professional experience
Work History
Senior Product and Business Manager
ATP electronics
07.2018 - Current
- Facilitated communication between different teams within the organization through regular meetings.
- Developed marketing plans for new products or services offered by the company.
- Managed inventory levels and supply chain operations to meet production and sales demands.
- Maximized business growth by driving high adoption and usage of marketing platform.
Product Manager
ATP electronics
03.2014 - 06.2018
- Monitored product performance and customer feedback, implementing continuous improvement initiatives to enhance product quality and user experience.
- Coordinated marketing events for showcasing product and service offerings.
- Conducted market research and competitive analysis for existing and potential products.
- Developed business plans to evaluate market opportunity and strategic fit for new product concepts.
FAE
ATP electronics
03.2011 - 02.2014
- Provide technical support to customers: Analyze, troubleshoot, and resolve technical problems, and product defects.
- Respond to customer inquiries regarding product specifications and related technologies, ensuring a high level of customer satisfaction.
- Updated and maintained databases with current information.
Senior Engineer
ECS ELITEGROUP
07.2006 - 02.2011
- Supported business growth: Provided technical training to customers, and assisted with business consultations to ensure smooth product adoption and promotion.
- Ensured customer satisfaction: Resolved domestic and international customer complaints by effectively coordinating internal and third-party resources, leading to timely resolutions.
- Championed product quality: Maintained close communication regarding product development and testing progress, ensuring timely updates, and addressing client-facing product technical issues.
Education
Electro-Optical Science and Technology -
National Taiwan Normal University
06-2006
Bachelor - Physics
Soochow University
06-2003
Skills
- Marketing strategy
- Product development
- Inventory control
- Market analysis
- Customer relationship management
- Product lifecycle management
- Effective communication
- Team collaboration
- Project management
- Marketing management
Languages
- English, Proficient, TOEFL
- Mandarin, Native
Skills
Product Strategy Development, Planning, Design and Development, Market Analysis and promotion plan, Cost and Margin review, Time-to-Market and longevity planning, Market Research, Networking and Relationship Building, Sales and Revenue Generation, Strategic Planning and Risk Management
Timeline
Senior Product and Business Manager
ATP electronics
07.2018 - Current
Product Manager
ATP electronics
03.2014 - 06.2018
FAE
ATP electronics
03.2011 - 02.2014
Senior Engineer
ECS ELITEGROUP
07.2006 - 02.2011
Electro-Optical Science and Technology -
National Taiwan Normal University
Bachelor - Physics
Soochow University
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