Overview
Work History
Education
Skills
Languages
Timeline
Generic

JERRY YEH

Data Analysis / Business Analysis / Data Engineering
Taipei City

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Data Analyst

Binance
11.2021 - Current
  • Led comprehensive market analysis for Asia and South America regions, managing end-to-end projects from data layer building, ETL, to business analysis.
  • Managed and coordinated projects across 10+ countries, collaborating with 20+ stakeholders, and overseeing 100+ data analysis requests.
  • Led Japan market user migration and compliance project from data projection, market impact analysis to product alter system.
  • Optimized and customized user conversion funnel data structures, adapting to regional markets and providing actionable insights.

Business Intelligence

Shopee Taiwan
9 2020 - 10.2021
  • Responsible for Shopee livestream and Feed's data analysis and report.
  • Optimized data support process by internal tool and python to decrease 60% of data request.
  • Established Shopee Express shops location optimization and marketing business analysis.

Senior Operations Specialist - Fraud & Spend

Uber
02.2019 - 05.2020
  • Analyzed driver's earning and supply allocation to plan driver incentive to maximize driver's earning and deliver best rider experience.
  • Built fraud detection processes and monitor fraud activities in Taiwan to save 50% operating time and reduce 30% fraud cases by optimizing operational processes and building automatic detection flows.
  • Assisted trip's fare optimization and testing in south of Taiwan.

Operations Specialist - City Operations

Uber, Kaohsiung & Taichung
09.2017 - 01.2019
  • Localized central operational projects to convert 600+ drivers and increase driver's satisfaction up to 4.2 in Kaohsiung city, including driver engagement activities, driver referral program, driver incentive planning and driver supply monitoring.
  • Led 3 members in Kaohsiung driver service center to get new drivers on-board and solve drivers' issues to increase driver satisfaction of service center to 4.8 / 5.
  • Initiated rider pick-up locations optimization project in Taichung and Kaohsiung to decrease rider's waiting time by 20%.
  • Optimized SQL of driver face ID detection safety project to save operation time by 30%.)

Education

National Sun Yat-Sen University, Bachelor of Business Administration
08.2013 - 05.2018

Skills

SQL - advanced / Python - basic / Excel - advanced / Datawind - advanced / Google sheet - advanced

Languages

English - Advanced / Mandarin - Native / Taiwanese - Native

Timeline

Data Analyst

Binance
11.2021 - Current

Senior Operations Specialist - Fraud & Spend

Uber
02.2019 - 05.2020

Operations Specialist - City Operations

Uber, Kaohsiung & Taichung
09.2017 - 01.2019

National Sun Yat-Sen University, Bachelor of Business Administration
08.2013 - 05.2018

Business Intelligence

Shopee Taiwan
9 2020 - 10.2021

Similar Profiles

CREATE PROFILE
JERRY YEHData Analysis / Business Analysis / Data Engineering