SQL
Jessi La
Manager
Sydney
Summary
Driven professional with a proven track record at Bank, adept in enhancing customer satisfaction and team performance. Excelled in computer skills and fostering teamwork, achieving tasks efficiently. Known for a friendly, positive attitude and a knack for resolving conflicts, ensuring high-quality service delivery without exceeding a single numerical percentage in achievements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Magnae
Bank
2022.01 - 2024.09
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Manager
D
2016.02 - 2022.01
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
MBA - Data Sican
Min
Tainan City, Taiwan 2001.04 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Accomplishments
A
B
C
Additional Information
DB
Software
BI
Languages
Trandtional chianess
Native language
English
Beginner
A1
Certification
PMP
Timeline
PMP
2024-02
Magnae
Bank
2022.01 - 2024.09
Manager
D
2016.02 - 2022.01
MBA - Data Sican
Min
2001.04 -
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