JESSICA LU
Global Sales Manager
Zhubei,HSZ
Summary
Highly motivated Senior Global Sales with 18+ years experiences in Sales Development, Account Management, Project Management in electricity industry. Engaged and handled customers in the entire supplier chain, such as component vendors, IC design houses, ODMs/OEMs, and including tier-one branding customers.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Global Sales Manager
Allion Labs, Inc.
02.2012 - 07.2023
- Managed certification sales business for 6 years with outstanding performance that transfer into R&R promotion and expansion.
- Maintained customer relationship and capturing 15% annual growth in revenue.
- Planning short term and long term business strategy by adding diversities into product portfolio, ie new markets or new IO interface promotion.
- Negotiated terms and conditions with customers ranging from OEM, Channel or branded customer. Able to link customers’ demand for schedule and budget to internal program team and help provide product development advice through handful analysis on product test result.
- Collaborated with customers in their EV/DV and MV phase development for logo certification activities to ensure customer’s success in product development.
- Participated in chipset or key component development with in-depth analysis on test analysis.
- Planed short term and long term business strategy with following product line customers: Storage: SK Hynix, Samsung, Micron, Seagate, Western Digital, System: Dell TDC/CDC, HP Desktop/Laptop, Razer Taiwan, Microsoft Tablet, Google Chromebook, Accessories: Bowers&Wilkins, Dell Global B.V. (Singapore Branch), Razer (Asia Pacific) Pte. Ltd., ACCO Brands, Microsoft, Dorel Juvenile, Corsair, Amazon Ring, Display: Dell Global B.V. (Singapore Branch), Networking: Calix, Greenwave, NXP, Media Device: Facebook, Qualcomm India, Multination E-Commerce: Shopify
- Managed complex negotiations involving multiple stakeholders while maintaining professionalism at all times throughout the process.
- Established long-term client relationships through exceptional customer service and strategic account management.
- Conducted comprehensive market analyses to identify trends, competitor activities, and potential growth areas.
PM Supervisor
Allion Labs, Inc.
07.2002 - 12.2011
- Led cross-functional accomplish project developments with given aggressive schedule and budget.
- Analyzed results of tests to provide customer attribute or behavior analysis to sales team.
- Coordinated the successful simultaneous development of several projects based on prioritized objectives of organization.
- Worked with internal quality and R&D team as well as customer to define test strategy and ensure the in time delivery for testing in each phase.
- Managed budgets and planned testing requirement/framework for customers
- Proved to be successful in managing over 50 accounts with different product categories throughout years.
- Established strong working relationships with vendors, negotiating favorable contract terms while minimizing costs for client organizations.
- Developed detailed project plans, outlining scope, timeline, resources, and deliverables for all stakeholders.
- Championed change management initiatives, skillfully navigating teams through periods of transition and new process implementation.
Special Assistant of R&D Director
Zcom, Inc.
07.2001 - 07.2002
- Led cross-functional accomplish project developments with given aggressive schedule.
- Worked with internal R&D team and PM team to ensure the in time delivery for product development in each phase.
- Enhanced team productivity by streamlining processes and implementing efficient communication strategies.
- Organized events, meetings, and conferences to facilitate productive discussions and promote organizational values.
- Delivered exceptional support for executive calendar management by scheduling appointments promptly and resolving conflicts proactively.
- Collaborated closely with cross-functional teams on various initiatives to drive company-wide improvements.
- Assisted in the development of organizational policies and procedures by conducting research and analyzing best practices.
- Supported executive leadership with timely research, data analysis, and strategic planning for informed decisionmaking.
- Maintained confidentiality of sensitive information while managing correspondence, reports, and documents on behalf of executive staff.
Education
Bachelor Degree - Foreign Language & Literature
09.1997 - 06.2001
Skills
Sales strategy development
Compliance partnership development
Strategic negotiation skills
Compliance Program & QA Expert (15 Major IT technical such as USB-IF, Thunderbolt 4, HDMI, DisplayPort, Thunderbolt, WI-FI, Bluetooth, TR398…etc
Business Develop & Analysis
Accomplishments
- Google: Engaged the first test inquiry (US$50,000) with Google Jamboard in 2017. Succeeded in expanding business to Google AVL, Google WWCB as 3rd party lab until now with revenue US$900,000/year.
- Microsoft – Surface: Engaged the first validation test (US$30,000) for Microsoft Surface, the revenue getting growth to US$800,000/year.
- Amazon Ring – Door Bell: Engaged the first Bluetooth certification test back in Q4, 2020. Amazon Ring has requested the ODM vendors such as Chicony, GoerTek China and Pegatron to co-work with me to make the Bluetooth certification test happened.
- New Account Development of NA customers: Bowers&Wilkins, Amazon Ring, Facebook, Corsair, Elektronsfera Ltd., Seagate, Western Digital, NXP, Dorel Juvenile, Shopify, Qualcomm US, Renesas Electronics America, Sentinel Labs, Inc., Texas Instruments Inc.
- Business & Relation connecting with 600+ global companies and resulting in over US$6M revenue for laboratory test service.
- Managed and led more than 500+ projects to success.
- Successfully capture the strategic ODM customer – Quanta from 2015 until 2018, and Pegatron from 2015 until 2018.
- Managed budgets and planned testing requirement/framework for Personal Systems Business Group of HP
- Coordinated multi-site customers’ project: Dell (Taiwan, China and Singapore Branch) on planning validation requirement and budget
Timeline
Global Sales Manager - Allion Labs, Inc.
02.2012 - 07.2023
PM Supervisor - Allion Labs, Inc.
07.2002 - 12.2011
Special Assistant of R&D Director - Zcom, Inc.
07.2001 - 07.2002
Christ’s College Taipei - Bachelor Degree, Foreign Language & Literature
09.1997 - 06.2001