Summary
Overview
Work History
Education
Skills
Interests
Timeline
BusinessDevelopmentManager
Jessica Tai

Jessica Tai

Tenant Leasing / Management
Taipei,TPE

Summary

Born in 1977, Studied in London at the age of 11.


Have almost twenty years of experience in retail, F&B industry and shopping centre management. Specialise in project management. Am results oriented with a proven track. record of improving overall operations and increase of sales turnover within a company. Adept in analytical thinking, strategic planning and leadership. Experienced in time management as well as attention to details. Able to use past experiences to find company's market disadvantages, and make adjustments and amends.



Overview

11
11
years of professional experience
3
3
Languages

Work History

Marketing Specialist

ATT Group
Taipei
  • Responsible for ATT Shinyi store's promotion and marketing execution.
  • Collect sales campaign data on market competitors.
  • Gather and analyze information on customer needs and preferences, as well as demographics and buying habits, with the goal of designing sales promotion to increase sales turnover.
  • Write closing reports on every sales promotion/event held.
  • Develop and execute marketing initiatives to appeal to target audience using appropriate channels such as e-dm, corporate website and phone text msg.
  • Cross industry coorperation to execute successful events.
  • Create annual marketing plans and budget.
  • Collaborate with brands to create gifts for store promotion.

Special Assistant to Mango Director (Taiwan)

ATT Group
Taipei
  • Sole communicator between ATT & Mango Spain.
  • In charge of opening ten standalone and mall stores in a period of two years.
  • Participate in leasing condition negotiation.
  • Disucss with Spain interior designer on each project, predict sales in order to categorise shop class, as this determines on investment budget and merchandise purchasing budget,
  • Attend meeting in Spain, on behalf of ATT to negotiate business terms.
  • Participate and assist buying team to purchase four times a year to Spain.
  • Make sure the merchandise, shop fixture are ordered correctly, and. shipped on schedule to Taiwan.
  • Make sure new shop was opened on schedule.

Special Assistant to Chairman

ATT Group
Taipei
08.2020 - 02.2022

1. Act as an COO in one of the group's company.

  • Design and implement business strategies.
  • Set goals, annual budget, and sales predictions for performance and growth.
  • Oversee daily operations and the work of executives (IT, Marketing, Sales, Finance etc.).
  • Based on past experiences, forsee problems before it arise, and execute solving problems when it arise.
  • Lead employees to encourage maximum performance and dedication as well as create strong team spirit.
  • Evaluate opportunities by analyzing and interpreting data and market research.
  • Submit reports to the Chairman in all matters of importance on weekly basis.
  • In charge and participate in new expansion project.
  • Manage relationships with landlords/ tenants.

2. Act on behalf of the chairman:

  • Supervise, lead, negotiate and act as the middle man in various of the company's self owned brands and join venture companies
  • Make sure all brands proceed according to time schedule.
  • Coordinate with HQ marketing dept on the opening promotion strategies of each brand,
  • Make decisions on behalf of the Chairman, based on his vision and principles for the brands.
  • Report to the Chairman of serious problems or strategic decisions to be made.

3. Execute and complete all duties passed down by the Chairman, not only but includes:

  • Oversee all shopping malls daily operation, pointing out problems missed by mall COO, submit written documents directly to the Chairman.
  • Raise awareness to the Chairman of new market threats or weaknesses of the company.

COO in ATT E Life Shopping Mall

ATT Group
Taipei
08.2019 - 08.2020
  • Find out the core problems of the mall, propose adjustments, plans and procedures. problems of the mall, propose adjustments, plans and procedures.
  • Solve legal contract issues with tenants, construction firms, and close whatever was unresolved. issues with tenants, construction firms, and close whatever was unresolved.
  • Re-evaluate ATT E Life's market positioning and tenant suitability.
  • Propose new marketing plans and cross industry corporation to bringing in more custom flow.plans and cross industry corporation to bringing in more custom flow.
  • Oversee daily running of the mall, make decisions to problems.
  • Re-structure organisation chart. Recruit head of different departments, train, and lead. organisation chart. Recruit head of different departments, train, and lead.
  • Work closely with finance, IT, marketing, general affairs, operation and customer service dept to ensure high efficiency and smooth running of the mall.
  • Forge strategic partnerships and relationships with tenants and all other professional business relationships.
  • Foster a growth oriented, positive and encouraging environment while keeping employees and management accountable to company policies, procedures and guidelines.

COO

ATT Group
Taipei
10.2015 - 06.2019
  • Participate in new Taoyuan shopping centre project.
  • Re-position Taoyuan project to suit local market.
  • Negotiate leasing terms with landlord/tenants.
  • Oversee daily running of the shops & shopping centre.
  • Work closely with finance, IT, marketing, general affairs, operation and customer service dept to ensure high efficiency and smooth running of the mall.
  • Forge strategic partnerships and relationships with tenants and all other professional business relationships.
  • Foster a growth oriented, positive and encouraging environment while keeping employees and management accountable to company policies, procedures and guidelines.

General Manager

ATT Group
Taipei
03.2012 - 03.2013
  • Overseeing daily business operations and report back to COO.
  • Execute and implementing growth strategies.
  • Training low-level managers and staff.
  • Managing budgets.
  • Improving revenue.
  • Hiring employees.
  • Evaluating employee performance and productivity.
  • Analyzing accounting and financial data for the COO.
  • Negotiating leasing terms with tenants,

Cocoa Cafe

Owner
Coffs Harbour, NSW, Australia
03.2007 - 08.2010
  • Am responsible for ensuring the effective day to day operation of the Café ,
  • Recruiting, training and supervising staff.
  • Stock management, budget control.
  • Preparing high quality handmade cuisins, desserts and espresso coffee.
  • Organising private venues, such as company, dinner, birthday parties. etc,
  • Discuss and make menu adjustments to maintain and increase customer flow.
  • Increase income by introducing easy to purchase goods, such as handmade goods, homeware, etc

Education

Master Degree - MA European Business

Royal Holloway University
London

Bachelor (Hons) of Business Management & Marketing - Business

South Bank University
London

GNVQ - Business Management

Kingston College
Kingston, London

Skills

    Business administration

undefined

Interests

Enjoying baking, reading, skiing Have great passion in learning about crystal healing, and Chakra

Practice reiki, meditation and yoga

Timeline

Special Assistant to Chairman

ATT Group
08.2020 - 02.2022

COO in ATT E Life Shopping Mall

ATT Group
08.2019 - 08.2020

COO

ATT Group
10.2015 - 06.2019

General Manager

ATT Group
03.2012 - 03.2013

Cocoa Cafe

Owner
03.2007 - 08.2010

Master Degree - MA European Business

Royal Holloway University

Bachelor (Hons) of Business Management & Marketing - Business

South Bank University

GNVQ - Business Management

Kingston College

Marketing Specialist

ATT Group

Special Assistant to Mango Director (Taiwan)

ATT Group
Jessica TaiTenant Leasing / Management