Jia Jyun Chen
Sale & Customer Service
Summary
To seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Sales Coordinator
Eurofins Taiwan
01.2023 - 02.2024
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Utilized CRM software to manage customer accounts and track sale records.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Store owner
Self-employeed
Tainan
10.2020 - 11.2022
- Recruited, hired and trained new employees on company policies and procedures, contributing to team atmosphere and improved overall performance.
- Managed daily and monthly transactions with accuracy, ensuring proper tracking of expenses and timely payment processing.
- Managed store inventories with periodic audits to verify correct counts to stock management.
Overseas Coordinator
Kebuke Tea Company.
02.2019 - 08.2020
- Coordinated cross-functional teams, resulting in project execution and outcomes.
- Contacted vendor for material sample ,shipment and timely deliveries.
- Managed company schedule to coordinate calendar and arrange travel.
- Welcome foreign customer for visiting Taiwan,translate English/Chinese during the meeting.
- Developed strong product knowledge to provide recommendations based on individual customer needs.
Education
Economics
National Cheng Kung University
TAINAN, Taiwan 09.2012 - 08.2016
Skills
Additional Information
TOEIC SCORE 925
Timeline
Sales Coordinator
Eurofins Taiwan
01.2023 - 02.2024
Store owner
Self-employeed
10.2020 - 11.2022
Overseas Coordinator
Kebuke Tea Company.
02.2019 - 08.2020
Economics
National Cheng Kung University
09.2012 - 08.2016
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