JIA YI LIN
Receptionist
New Taipei City
Summary
A dedicated receptionist with over 3 years experience in the service industry.
To enhance my work experience and sales skills,I have simultaneously held two positions since the senior year of college. My academic achievements include being recognized on Dean's List for maintaining a grade average within the top 10% of the department and receiving The Outstanding Student Award for achieving the second-highest rank in the class.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
English Salesperson (Part Time)
Taiwan Cultural And Creative Arts Center
2023.09 - Current
- Assisted over fifty customers per day in choosing ideal products by offering personalized recommendations, ensuring satisfaction and optimal product fit.
- Functioned as a shopping guide,expertly introducing customers to shop's unique products and customizing sales approaches to cater to diverse preferences.
- Collaborated with colleagues from different countries and successfully achieved a one-day sales record of 800,000 NTD.
Receptionist (Part Time)
WellHom Group
2020.07 - Current
- Efficiently managed twenty incoming calls per day, promptly addressing and resolving customer inquiries, and skillfully directing calls to the appropriate departments to ensure seamless communication.
- Professionally welcomed visitors, offering friendly and knowledgeable assistance to ensure a positive and informative experience.
Education
Bachelor of Arts - Public Administration And Policy
National Taipei University
No. 151, Daxue Road, Sanxia District, New Taipei C 2020.09 - 2024.06
Skills
Customer Needs Assessment
Communication skills
Teamwork
Adaptability
Complaint Handling
Timeline
English Salesperson (Part Time)
Taiwan Cultural And Creative Arts Center
2023.09 - Current
Bachelor of Arts - Public Administration And Policy
National Taipei University
2020.09 - 2024.06
Receptionist (Part Time)
WellHom Group
2020.07 - Current
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