Dedicated professional with a passion for the dynamic and exciting semiconductor industry. Adaptable to industry changes, highly motivated, and equipped with exceptional communication skills. Proven track record of driving efficiency, problem-solving, and accountability during 3 years at Texas Instruments.
• Managed supply and allocation of a linear-amplifiers product line with 1300+ devices from fab and AT site to delivery plant
• Improved on-time delivery rate from 83% to 93% within half an year by building capacity constraint report and analyzing customer forecast
• Provided supply plan to fab and AT planning teams based on customer demand and decreased escalations from 30+ to about 10 cases/wk
• Enhanced communication between departments by designing and implementing push report on BOM, AT capacity change, and finished good allocation report
• Used advanced Excel tools (VBA, Macro, SQL), SAP Business Object Report, and Spotfire to publish weekly report of net revenue trend, on-time delivery rate analysis, and top constraint devices to help team members prioritize their tasks
• Supported the operations of Taiwan Contract Manufacturer (Foxconn) and Original Equipment Manufacturer (Accton, Acbel) customers with business revenue of US$ 60+M in 2022 and US$ 80+M in 2023
• Achieved 2023 Best Technical Sales Representatives and Customer Operations Collaboration Award: Worked with sales team to identify gain-share opportunity and coordinated with Business Unit to secure supply, eventually win 100% share in a project and increase US$ 350K revenue in a quarter
• Routinely held meeting with customer to solve complex issues promptly, which effectively reducing customer escalations from 70+ devices to 30+ devices weekly and won "2023 Best Supplier Award" from Accton
• Collaborated effectively with cross-functional teams to brought 3 customers "go direct" with TI:
1. Worked with Pricing and Sales Team to negotiate INCO terms and payment term with customer
2. Coordinated with customer and internal IT team to build EDI and e-commerce connection
3. Implemented backlog conversion with Planning team to transfer customer's orders from distributors to TI without causing delinquency
• Specialized in data-driven analysis of long-term supply and customer demand to significantly improved on-time delivery rate from 73% to 85% in 2022, and 83% to 93% in 2023.