Texas hold'em
JIN-YI LI
Senior Sales Engineer
Taichung
Summary
Adept at driving growth and exceeding sales targets, I leveraged solution selling and customer relationship building at KEYENCE TAIWAN CO., LTD. to achieve a 98% client satisfaction rate. My expertise in product demonstration and consultative sales techniques, coupled with a knack for fostering strong customer bonds, significantly contributed to market expansion and revenue enhancement.
Developed robust skill set in fast-paced, technically demanding sales environment, seeking to transition into new field. Proven ability to identify client needs and deliver tailored solutions, coupled with strong communication and project management skills. Adept at leveraging technical knowledge and sales strategies to drive success in any industry.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Sales Engineer
KEYENCE TAIWAN CO., LTD.
06.2020 - Current
- Increased sales revenue by identifying new market opportunities and implementing targeted sales strategies.
- Collaborated with sales and engineering to meet and exceed revenue targets.
- Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction.
- Exceeded annual sales targets through diligent prospecting, relationship-building, and closing of key deals.
- Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
- Provided exceptional customer service throughout the entire sales cycle, resulting in increased client retention rates.
- Delivered compelling product presentations and demonstrations to prospective clients, showcasing unique features and benefits.
- Led white-boarding sessions and worked independently to map requirements to valid use cases that highlighted product capabilities.
- Consistently exceeded customer expectations by providing tailored solutions that addressed their unique pain points, resulting in a 98% satisfaction rate.
- Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
Australia Post Postman
Australia Post
01.2018 - 11.2019
- Maintained a high level of organization in sorting mail for efficient distribution to various addresses.
- Assisted customers with inquiries regarding postal services, providing knowledgeable and courteous support.
- Supported colleagues during periods of staff shortages or increased workload, exemplifying teamwork and dedication to upholding service standards.
- Built strong relationships with customers on assigned routes, fostering trust and loyalty towards the postal service.
- Identified potential problems or delays in mail processing, proactively addressing issues before they impacted delivery timescales.
- Increased accuracy in package tracking by diligently scanning barcodes upon pickup, transfer, or final delivery points.
Education
Bachelor of Science - Industrial Engineering And Systems Management
Feng Chia University
No. 100, Wenhua Rd., Xitun Dist., Taichung City 40 09.2013 - 06.2017
Skills
Product demonstration
Customer relationship building
Lead prospecting
Solution selling
Sales presentations
Competitive analysis
Sales training
Sales team collaboration
Problem-solving abilities
Equipment troubleshooting
Consultative sales techniques
Accomplishments
- TOEIC SCORE: 870
- 2021-2022 ANNUAL TOP SALES IN KEYENCE
- 2022-2023 ANNUAL TOP SALES IN KEYENCE
- 2023-2024 GLOABLE KEYENCE MICROSCOPE QUARTERLY CHAMPION TEAM
Interests
Fitness
Basketball
Timeline
Senior Sales Engineer
KEYENCE TAIWAN CO., LTD.
06.2020 - Current
Australia Post Postman
Australia Post
01.2018 - 11.2019
Bachelor of Science - Industrial Engineering And Systems Management
Feng Chia University
09.2013 - 06.2017
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