Joanna Chang

• Administrative Support and Departmental Operations: Responsible for coordinating the daily operations of the BU, including handling invoicing, document organization and review, and data management. Ensure the accuracy and timely completion of administrative tasks and assist in the smooth functioning of internal departmental processes.
• Coordination of Meetings and Events: Organize and manage various business activities, including scheduling meetings, travel, accommodation, and conferences. Responsible for booking flights, accommodations, arranging meeting venues, and coordinating participants, ensuring all logistics align with departmental requirements.
• Meeting Preparation and Logistical Support: Assist in preparing meeting materials, coordinating meeting times and locations, and ensuring all logistical arrangements are in place for smooth meeting execution.
• Project Management and Cross-departmental Collaboration: Take on and advance special projects, ensuring timely progress and quality. Collaborate with other departments to drive project completion and handle cross-departmental tasks, such as invoicing, event planning, and execution, ensuring smooth interdepartmental cooperation.
• Ad-hoc Task Support: Handle other ad-hoc or special tasks as needed, including administrative duties, project support, and event assistance. Ensure that all assigned tasks are completed accurately and on time.

• Human Resources Management: Involved in the development of compensation structures and benefits plans, handled recruitment arrangements, maintained attendance records, managed personnel changes, and updated HR data to ensure smooth internal operations.
• Monthly Client Account Management: Included invoice verification, payment follow-up, and preparation of financial reports to ensure stable company cash flow. Also assisted with billing and ensured compliance with administrative financial processes.
• Client Communication: Resolved business-related issues, enhanced customer satisfaction, strengthened client relationships, and contributed to business growth.
• Office and General Administration Maintenance: Managed the demand for office equipment and supplies, ensured completeness of departmental workflow documentation, and handled daily administrative tasks such as data organization and mail management.
• Employee Activities and Welfare Implementation: Assisted in planning and executing employee events and ensured the effective implementation of welfare programs, strengthening team cohesion.

• Supervision Personnel Management: Ensured that on-site construction quality and progress met standards, maintained good communication with various departments, and facilitated coordination between construction and administrative processes.
• Vendor Estimate and Billing Verification: Ensured the accuracy and compliance of vendor estimates and billing information, and assisted with processing billing requests to maintain the stability and transparency of company financial processes.
• Organized Construction Department's Clarification Forms: Timely forwarded clarification forms to the design department for follow-up and maintained the accuracy and completeness of workflow documents, ensuring smooth information transfer and prompt issue resolution.
• Managed Supervision and Construction Daily Reports: Ensured transparency and traceability of construction progress by managing daily supervision and construction reports, and filed relevant documents on time to enhance internal data accuracy and process efficiency.
• Assisted with Site Supervision: Handled relevant administrative tasks and managed daily equipment and supply needs for the office space, ensuring the smooth progress of both construction and administrative operations.
• Managed Documents for Construction and Design Departments: Ensured the integrity and security of data, assisted with filing and organizing documents to support long-term operations and convenient data retrieval within the departments.
• Assisted with Employee Activities and Welfare Implementation: Participated in planning employee activities, enhancing team cohesion, and ensured the effective implementation of employee welfare programs.

• Daily Attendance Management: Ensured the reasonable allocation of human resources, updated attendance records in a timely manner, and maintained the stability of office operations.
• Onboarding of New Employees: Assisted new employees with their onboarding process and ensured the filing and organization of personnel data, maintaining the integrity of human resource records.
• Exit Procedures for Departing Employees: Ensured business continuity by assisting with the smooth handling of employee exit procedures and ensuring compliance with all processes.
• Followed Up on Supervisor's Daily Assignments: Ensured tasks were completed on time and provided administrative support, including meeting arrangements and daily document processing.

Administrative Management

• Daily Document Handling for Owners and Contractors: Ensured timely communication and assisted in organizing documents, improving information processing efficiency.
• Meeting Reminders for Supervisors: Ensured meetings ran smoothly by preparing relevant materials in advance.
• Prepared Daily Construction Reports: Ensured transparent and timely recording of construction progress, facilitating the transparency of project management.
• Answered Calls from Owners, Suppliers, and Contractors: Provided professional responses to ensure smooth daily communication and improve business handling efficiency.
• Weekly Meeting Minutes and Follow-up on Action Items: Organized large meeting records and followed up on action items from meetings to ensure effective implementation.
• Managed Contractors’ Contract Stamping: Ensured legal compliance and maintained the integrity and security of contract documents.
• Controlled Daily Construction Workforce Reports: Verified the accuracy of worker attendance reports to ensure proper allocation of human resources and project progress.
• Managed Office Supplies and Regular Stationery Replenishment: Ensured office efficiency by maintaining an adequate supply of materials.
• Monitored Key Project Milestones: Supervised progress on documents like plans, materials submission for review, and construction drawings to prevent delays, ensuring timely project completion.
• Assisted Joint Contractors with Inspections and Owner Verifications: Ensured smooth inspection processes and provided administrative support for verification preparations.
• Supported Field Inspections and Self-Checks: Managed on-site photography and documentation to ensure traceability of the construction process.
• Assisted with Weekly Defect Resolution on Site: Ensured timely handling of issues and maintained construction quality and progress.

Financial Management

• Handled Petty Cash Applications and Disbursements: Ensured proper use of funds, assisted with daily expense reimbursements, and maintained accurate financial records.
• Processed Reimbursement for Quarterly Meals: Verified invoices and related financial documents, ensuring accuracy and compliance with company policies.
• Verified Monthly Engineering Material Payments: Ensured transparency and accuracy in financial transactions, assisting with fund applications, verifications, and processing to enhance financial management efficiency.
• Reviewed Contractors' Monthly Billing: Ensured the accuracy and compliance of billing information and completed timely account reconciliations to maintain accurate financial records.

• Assisted with Candidate Matching: Conducted candidate search and screening based on recruitment requirements, supporting the team in achieving recruitment goals and ensuring effective human resource allocation.
• Utilized HR Platforms and Social Media for Talent Search: Proactively reached out to potential candidates, expanded the company’s talent pool, and diversified recruitment channels to meet the needs of various job positions.
• Provided Candidate Information and Assisted with Interview Arrangements: Accurately organized information of suitable candidates and supported the team in scheduling interviews efficiently, ensuring smooth interview processes.
• Conducted Cold Calls and Initial Interviews: Conducted preliminary discussions with candidates through phone calls to assess their professional abilities and interests, providing valuable suggestions to the team to enhance recruitment efficiency.
• Managed and Updated Recruitment Database: Responsible for recording and managing candidate information and interview results, ensuring timely updates to recruitment data to support subsequent analysis and decision-making.
• Assisted in Improving Recruitment Process Efficiency: Participated in the optimization of the recruitment process, provided suggestions for improvements, and supported the team in completing recruitment tasks to enhance the candidate experience.