Joanna Mae Roxas
Factory Worker
New Taipei,Taiwan
Summary
Results-driven professional with a proven track record at Well Together Industrial LTD, consistently exceeding production targets through exceptional time management and attention to detail. Skilled in customer service and communication, I leverage my quick learning ability and basic computer proficiency to enhance team performance and client satisfaction.
Overview
10
10
years of professional experience
Work History
Factory Production Worker
Well Together Industrial LTD
06.2019 - Current
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Carefully packaged finished products and prepared for shipment.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
Outbound Sales Call Center Agent
Directo Company
08.2015 - 12.2015
- Recorded customer feedback and sales data to improve sales and customer experience.
- Established professional relationships with clients and call center team members to boost trust, rapport and reliability.
Education
2 Years Graduate - Hotel Management
First Asian International Systems College
Cabiao, Nueva Ecija 04.2001 -
Skills
Excellent Communication Skills – Able to communicate clearly and effectively with clients and team members
Quick Learner – Easily adapts to new tools, tasks, and workflows
Basic Computer Proficiency – Knowledgeable in using essential computer applications such as Microsoft Office, Google Workspace, and basic troubleshooting
Customer Service Oriented – Friendly, responsive, and focused on providing helpful assistance
Organized and Detail-Oriented – Able to manage tasks efficiently and meet deadlines
Timeline
Factory Production Worker
Well Together Industrial LTD
06.2019 - Current
Outbound Sales Call Center Agent
Directo Company
08.2015 - 12.2015
2 Years Graduate - Hotel Management
First Asian International Systems College
04.2001 -